Another Broken Egg Cafe
Another Broken Egg Cafe Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Another Broken Egg Cafe has a 1.4 star rating from 4 reviews and consumers are mostly dissatisfied, citing service, pricing, and safety concerns.
Key Takeaways for Future Customers
- Check recent Another Broken Egg Cafe reviews before visiting and be aware of reported pricing and menu surcharges.
- Expect limited responsiveness from corporate customer service when seeking refunds or resolution.
- Consider alternatives if service, veteran discounts, or food safety are priorities for you.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff, poor management, and long waits.
- Billing disputes over undisclosed extras and refusal to adjust charges.
- Reports of food safety issues and refusal of service to customers with service dogs.
Positive Feedback
Reviews show no consistent positive feedback; few reliable praises for food, pricing, or membership benefits.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Another Broken Egg Cafe has a 1.4 star rating from 4 reviews and consumers are mostly dissatisfied, citing service, pricing, and safety concerns.
Key Takeaways for Future Customers
- Check recent Another Broken Egg Cafe reviews before visiting and be aware of reported pricing and menu surcharges.
- Expect limited responsiveness from corporate customer service when seeking refunds or resolution.
- Consider alternatives if service, veteran discounts, or food safety are priorities for you.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff, poor management, and long waits.
- Billing disputes over undisclosed extras and refusal to adjust charges.
- Reports of food safety issues and refusal of service to customers with service dogs.
Positive Feedback
Reviews show no consistent positive feedback; few reliable praises for food, pricing, or membership benefits.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst Bartender of all times
- - -The bartender is described as acting like he owns the place and interrupts conversations.
- - -The reviewer questions why the bartender hasn't been fired.
The bartender is a real piece of work thinks he owns the place and if you sit at the bar he wants to listen and be part of your conversation. I am still unsure why they havent fired the guy yet. Is he like the owners son?
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
Bad experience
- - I ordered traditional breakfast; French toast was $1.
- - Fruit instead of potatoes was requested.
- - Total bill was $21.58; no adjustment offered.
I ordered a traditional breakfast with eggs and bacon. Instead of the English muffin, I asked if I could have French toast.
My server said it would be $1 extra. I asked for fruit instead of potatoes, and she never said that would be an extra charge as well. My order which should have been $12 or $13 came out to $21.58. I told the manager and she said that those items that had extra charges are stated on the menu.
When I asked her if there was anything that she could do for my bill, she said no. If my server told me that the French toast would be an additional $4.29 and the fruit would be an additional $2.59 then I wouldn't have ordered them. I feel like I was faulted for not studying every part of the menu for items that would be an additional charge when my server could have easily informed me.
Please make this right. As of now, I won't return to Another Broken Egg.
- Too expensive
Preferred solution: Full refund
User's recommendation: Don't go to Another Broken Egg
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Gift card
- - The reviewer would have chosen a negative rating.
- - Corporate office customer service is terrible.
- - No one ever answered the phone or called back.
If you had a negative star rating I would have chosen that. Their customer service at the corporate office is absolutely terrible!
No one ever answered the phone , leave a message and we will call back.
No they don't! And the people in the Houston shop don't even know their own corporate office numbers!
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Go to Starbucks or Dunkin !
Santa Rosa Beach, Florida
Screwing us military vets plus applying an illigal rax on customers
- - Veterans face an illegal fee for a military discount under a new manager.
- - Governor's office says the fee is illegal.
- - Most businesses refuse it.
Veterans must choose to pay an illegal few to receive a military reduction in their bill, or do without. This is a new application by the new manager.
Florida governor's office has informed this respondent of such illegal fee's being charged as a Florida tax. Most business at this location refused to apply this fee to its customers, including grocery stores, hotels, major chains and larger restaurants.
Miami, Florida
Company once again failed to respond. This appears to be the way they handled complaints, even legal ones.
- - The company refused a veterans discount despite a policy to offer one.
- - They enforce an illegal tax.
- - Florida's Governor's Office says the fee is voluntary.
A company against military veterans. They refused a discount even though they have a policy to offer same.
They enforce an illegal tax.
FL Gov's. Office advised fee is a vol.
Entertainment offering and is not mandatory. Veterans required to select which will take place, military discount or entertainment fee.If ifD
User's recommendation: If you are a vet, bypass this business.
Miami, Florida
File a complaint
- - Shrimp and grits to go had a used cough drop on toast; assistant manager offered replacement, but no manager arrived, and a complaint was filed.
Last Saturday 11/05/2022 I ordered a shrimp and grits to go. Needless to say, when I got home to eat it I found a used cough drop stuck on the back of a piece of toast.
Due to the restaurants closing at 2pm, the next day I went into the store to speak with a manager. An assistant manager came out to help and suggested only to replace the food but I didnt have confidence in the integrity of the operation and asked to speak with the store manger. After waiting for 25 minutes the store manger never came out to speak with me which propelled my anger even more. I left and decide to file a complaint l.
With all that is going on the works today that is sickening to think that someone will do something very disheartening . I need someone to reach out to me concerning this matte
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven't been paid from this company
- - In Easton, Columbus Ohio since July.
- - First paycheck short; no clock-in; training paid $4.65/hr.
- - Pay stubs unavailable; payday 10/10/2022; not paid.
I have been with this company in Columbus ohio at the Easton location, since July. My first pay check was shrot missing days I worked because I did not have a clock in number and all my training days was only at 4.65 an hour. Still have not been able to see paystubs and today 10/102022 is pay day and I have not been paid.
Preferred solution: My pay check
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefused service with a service dog
I just tried to eat breakfast like many other times and noticed a brand new crew, this crew refused me service cause I'm disabled and have a service dog.
Preferred solution: Apology
Brandon, Florida
Staff
- - Valaria, the GM at Another Broken Egg in Oviedo, is unprofessional.
- - Work environment described as hostile and toxic by multiple servers.
To whomever this concerns, I used to work at Another Broken egg in Oviedo and wanted to reach out on behalf of all the servers. General manager, Valaria is very unprofessional.
She openly talks badly about her workers to other workers, rolls her eyes at her staff and speaks to them very rudely. I have witnessed this happen to multiple servers and think it is terrible. I have never seen a general manager treat her employees so badly.
I thought someone should know this and act on it in order to make Another Broken Egg in Oviedo a better place to work because as of right now, the work environment is extremely hostile and toxic. Thank you!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible service
- - I waited over 40 minutes and my name was not put down.
- - A manager said the wait time would be subtracted, but I would still be fourth online.
I was there for over 40 minutes when I realized that the lady up front had never put my name down. After talking to a manager she told me that I would have to wait and she would subtract the time that I was there.
I would have to wait andthat would still leave me 4th online. This is unacceptable specially when I was not in fault for the incident.
Preferred solution: Apology
User's recommendation: Don't bother going to this place if you don't want your morning to be ruined
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