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| map-marker Richmond, California

Company provide bad service and products

Annies Annuals - Company provide bad service and products
This spring I decided to create and dedicated a memorial garden to a lost love one who past away from a four year battle of bone cancer. As I started my endeavor I decided I wanted the garden to be a pollinator garden with only a majority of perennial plants that would rebloom over years in his memory. I purchased my plants starting in late March and continued to do so up to the week of May 15, 2023 from Annies annuals and perennials located in Richmond California. As the orders came in I started to plant the plants and some of the pants died. Others were shipped with exposed roots as not enough topsoils was placed in the containers for the plants. As I started to contact this company they did not answer the phone initially and when they did I explained the situation and the reason for the garden and ask that they replace the plants that died. To date even knowing the reason for the garden they continue to respond to my requests with silence. I share this with you so you do not ended up in the same place I am in. I ask you to be a wise consumer and view this as nothing more then another company that will not guarantee its product. In addition I suspect if a response is provide by this company it will be done for the readers benefit and not in response to its product. I ask that you think twice before purchasing anything from this company
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Loss:
$75
Cons:
  • Products are not the best

Preferred solution: Full refund

User's recommendation: Do not use

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