Raphaela M

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Never Received Order

1.0
I ordered a dress from the Annah Hariri website on December 18th, 2021; in the confirmation email I was told that delivery would take between 9 and 16 days. When I had still not received my order on January 19th, 2022 I emailed the company to ask for an update and simultaneously began to wonder and research whether I may have been scammed (apparently there is an entire Facebook group devoted to disgruntled Annah Hariri customers). Even now (2/23/2022) I have not received a response to my email inquiry with the company itself, so I do not anticipate ever receiving the dress I ordered. Since January I have also alerted multiple authorities to this spam and have filed a dispute with my credit card company for the cost of the dress ($69.80).
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Loss:
$70
Pros:
  • Supposedly beautiful clothing
Cons:
  • Never deliver orders
  • Does not respond to customer inquiries
  • Charges customers full price for clothing they never receive

Preferred solution: Full refund

User's recommendation: Don't buy from Annah Hariri. Their products look wonderful but never get delivered, so you are out the money.

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