Anonymous
map-marker Georgetown, Ontario

Product complaint

I recently purchased your white kohl waterline eyeliner from Shoppers Drug Mart. There werent any testers available for me to check the consistency and pigmentation, yet still decided to buy the product as I trusted your companys quality standards. However when I tried it at home, I was unable to see any pigmentation and was extremely dissatisfied. I tried returning the product the next day and was refused a refund because the product was opened. How was I supposed to check the product before purchasing if there werent any testers?
View full review

User's recommendation: The customer service replied requesting the product lot number and other details I did sent all attached a video of the product but I didn’t hear from them and I am still waiting for the issue to be resolved

Anonymous
map-marker Universal City, Texas

False advertising

I'm so sorry I even attempted to order from this cosmetic company. It's has false advertisement. Never again
View full review

User's recommendation: Please do not use this site for any products.

Anonymous
map-marker Universal City, Texas

False advertising