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Animoto

Animoto

animoto.com
What is your customer experience with Animoto?

Animoto Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Animoto has a 1.3 star rating from 2 reviews and consumers are mostly dissatisfied; recent feedback states "I will not recommend in future."

Positive Feedback

There are no positive experiences reported in the provided reviews; customers did not note helpful resolution or satisfactory service.

Negative Feedback / Risk Areas

  • Recurring reports of billing problems including unauthorized charge and difficulty obtaining a refund, a common theme in Animoto customer complaints.
  • Issues with subscriptions not activating and inability to download purchased video content.
  • Poor or unresponsive customer service and limited contact options.

Key Takeaways for Future Customers

  • Check recent Animoto reviews before subscribing and confirm refund policies.
  • Document cancellations and bank communications for disputed charges.
  • Consider alternative providers if prompt activation and reliable customer service are priorities.
View full overview ›

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Tammera B Vwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized Charge

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AI Highlights
  • Closed my business seven months ago and canceled Animoto and other accounts.
  • Cannot find a way to contact the company to request a $198 refund.

I close my business about seven months ago due to medical reasons and when I did, I canceled my Animoto account as well as I have canceled other accounts.

I can not find a way to tech out to this company to give a refund of$198. The bank can not find a way to contact the company.

Loss:
$198

Preferred solution: Full refund

View full review
Ilene Adl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purchased Basic subscription still not able to download video

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AI Highlights
  • Monthly basic subscription not activated.
  • No status after emailing for updates.
  • Requests refund due to unsatisfactory experience.
Contains 1 confidential file for company representatives

I have purchased monthly basic subscription but my account was not activated.

I have emailed for further updates but not received any status on that.

I would like to receive the refund as in time I didn't get satisfied result from Animoto the way it is maintained.

As a customer I got very bad experience with the company.

So I request to provide refund and maintain the dignity of the company.

User's recommendation: I will not recommend in future

View full review

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