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Angling Direct

Angling Direct

www.anglingdirect.co.uk
What is your customer experience with Angling Direct?

Angling Direct Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Angling Direct has a 2.1 star rating from 4 customer reviews and is mostly dissatisfied, with about 75% unfavorable feedback.

Key Takeaways for Future Customers

  • Check recent Angling Direct reviews before ordering to confirm stock and delivery performance.
  • Expect medium price level and a wide product range but verify availability for high value items.
  • Have payment and order confirmations ready; contact customer service if checkout fails.

Negative Feedback / Risk Areas

  • Frequent complaints about late, missing, or partial deliveries and wrong-address drops.
  • Several Angling Direct customer complaints mention checkout/payment problems and unclear billing or refunds.
  • Customer service responses are reported as slow or unhelpful in resolving order issues.

Positive Feedback

Customers value the diversity of products and the website; some staff handled phone payments well and some deliveries arrive on time.

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Media from reviews

Angling Direct - No fault of your own you just couldn’t take my money for some reason
Angling Direct - No fault of your own you just couldn’t take my money for some... - Image 2Angling Direct - I don’t knowAngling Direct - I don’t know - Image 2Angling Direct - I don’t know - Image 3Angling Direct - Online order
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Show reviews that mention
money phone order delivery myad bank complication operation issue guy
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Marion C Whi
map-marker Gloucester, Gloucestershire

Not received my order yet

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Still waiting for my order. It was in stock when I purchased it, and now it's not in stock. Are you selling stock you don't yet have?

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker Ipswich, Suffolk

I don’t know

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AI Highlights
  • - Payment couldn't be taken; I paid over the phone the next day.
  • - The agent I spoke to was great.
  • - Delivery arrived on time and was perfect.
Angling Direct - I don’t know
Angling Direct - I don’t know - Image 2
Angling Direct - I don’t know - Image 3

The only thing that went wrong was you couldnt take my money so I phoned up the next day and paid over the phone which is not an issue to me. The guy I spoke to was great and my delivery come on time just perfect just like always, thank you very much.

User's recommendation: Yes I will

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Anonymous
map-marker Ipswich, Suffolk

No fault of your own you just couldn’t take my money for some reason

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Angling Direct - No fault of your own you just couldn’t take my money for some reason
Angling Direct - No fault of your own you just couldn’t take my money for some... - Image 2

At checkout, it wouldnt take my money but phoned up and paid over the phone the next day no problems whatsoever thank you very much

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Keith G Jqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Late delivery

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This company is totally pointless and adds a completely unnecessary complication to a simple operation like picking up the phone.

Preferred solution: Rid if you lot

User's recommendation: Keep complaining and maybe they’ll get rid of it

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Cliff Jmh

Online order

Angling Direct - Online order

Money has gone out my bank but nothing on my order on myAD, can I tell me has my order gone through, I keep looking and money has definitely gone xx

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Anonymous
map-marker Skipton, North Yorkshire

Still waiting for some wellington boots that got delivered to the wrong customer service are not very good

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delivered item to wrong address and blamed me even though ive had loads of parcels from Angling Direct and they have my address on file

not happy with the service i received.

User's recommendation: bad customer sevice ordered item 17th Nov 23

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Keith G Ubx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Only part of my order has been delivered

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AI Highlights
  • - Part of the order arrived on Monday and was handled by customer service.
  • - The rest hasn't arrived after three days, and I am underwhelmed.

after only part of my order was delivered on Monday, I contacted customer service to find out what had gone wrong. They appeared to have dealt with the problem efficiently but as I sit here three days later the remainder of the order still hasnt arrived. Overall, completely underwhelmed.

User's recommendation: Think twice before ordering high vale goods from this company.

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Anonymous
map-marker Newark On Trent, Nottinghamshire

One of my advent calendar doors has nothing behind it

My advent calendar came with a tear and all the items where misplaced and I had to move them all for my kid to open tomorrow morning.

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Cristian M Klv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chelmsford, England

Undelivered order

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AI Highlights
  • - Two Advanta River Ambush rods were ordered on July 22 (AD 51034****); only one arrived Aug 3.
  • - Customer paid and requests the second rod to be sent.

Hello, my name is Cristian Marin, I placed an order for two Advanta River Ambush rods on July 22, order AD 51034****, only one arrived yesterday, August 3, can you tell me what happened to the second one? I checked my application and it shows me complete statuses, I paid for this order, I want you to send me the other part as well, thank you

Loss:
$30

Preferred solution: Deliver product or service ordered

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