Impeccable jewelry and service that goes above and beyond

Great company that’s been around for over 25 years with excellent customer service. Any bad comments were surely made by envious competitors! We’ve been clients for 12 years and never had one issue!
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ID
#1149610 Review #1149610 is a subjective opinion of poster.

The owner needs to get over herself and the jewelry quality is terrible

First off the owner feels you owe her for just breathing the same as she is breathing. Nothing humble about her. She uses her cultural background as an excuse for behaving badly. The jewelry she shows you for your opening order is totally different than what you receive when your initial order arrives. We all know the jewelry industry is difficult to navigate, however, we must work together. This company is not willing to resolve any issues. Barking loudly on the phone is what they do best. They will not hold themselves accountable for ANYTHING.......it's the retailers fault, just be aware, that if something needs to be replaced or repaired, its the retailers fault, Angelique is perfect. I would advise not teaming up with this company on any level.
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ID
#903131 Review #903131 is a subjective opinion of poster.
Service
Angelique De Paris Customer Care
Reason of review
Poor customer service
New Reviewer

Angelique de Paris refuses return on initial order of defective merchandise.

I purchased wholesale $3246 of jewelry from Angelique de Paris of resin jewelry. i was told that the start-up order was refundable if it did not meet with our quality review. The jewelry had defects and was peeling. I tried to return twice and they refused to accept shipment. They put on bill - all sales final and no returns. But that is not what they promised on the phone when ordering. I tried to ship this back 15 days after receipt and the shipment was refused and 32 days after receipt and the shipment was refused. Don't buy defective merchandise from this company!
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ID
#345671 Review #345671 is a subjective opinion of poster.
Location
San Antonio, Texas
Loss
$3246

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