Michael S Jvz
map-marker Palo Alto, California

Order never filled. Meal missing! Manager flummoxed.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Terrible service. Waited for over an hour for my food, then surly manager said "What order?" Waiter gone.

Nobody communicated where food was or why the order was missing. They comped meal; should've comped my entire night.

View full review
Reason of review:
Poor customer service

Preferred solution: Gtow up. Train managers to be friendly in bad situations. Be aware of what your business is doing. Music was performed there. I will NEVER come back to hear the entertainment again with service this bad.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article