Andrex
Andrex Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Andrex has a 3.4 star rating from 3 reviews, consumers mostly neutral; 100% would likely recommend. Pros: good quality and valued website and store layout. Cons: price level is medium. Rating split shows mixed positive and unfavorable feedback.
Key Takeaways for Future Customers
- Check price vs quality when reading Andrex reviews before buying.
- Expect helpful customer service for resolved issues.
- Be aware of advertising content that some find offensive.
Negative Feedback / Risk Areas
- Customer complaints about delayed refunds and slow refund processing.
- Concerns about advertising content causing upset during mealtimes.
- Price cited as a drawback by reviewers.
Positive Feedback
Reviewers praise product quality, helpful staff, and a layout they value; recent recommendations remain overall positive.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Andrex has a 3.4 star rating from 3 reviews, consumers mostly neutral; 100% would likely recommend. Pros: good quality and valued website and store layout. Cons: price level is medium. Rating split shows mixed positive and unfavorable feedback.
Key Takeaways for Future Customers
- Check price vs quality when reading Andrex reviews before buying.
- Expect helpful customer service for resolved issues.
- Be aware of advertising content that some find offensive.
Negative Feedback / Risk Areas
- Customer complaints about delayed refunds and slow refund processing.
- Concerns about advertising content causing upset during mealtimes.
- Price cited as a drawback by reviewers.
Positive Feedback
Reviewers praise product quality, helpful staff, and a layout they value; recent recommendations remain overall positive.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved
Understanding, patient, helpful, interested in helping to find out how happend & to resolve. Excellent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAdverts
- - The ad during dinner is disgusting and distasteful to me as a nurse.
- - I plan to complain to ASA about the advert.
I do not want to know just before my evening meal that someone at work wants to go to have a crp. I have been a nurse for many years and dealt with human bowels and the produce and find it disgusting and distasteful to have that while I am eating. I am not a prude but your advertising group must be a bunch of immature 'gigglers'!
GROW UP...Next thing it will be a faeces smeared pair of buttocks saying...'used the wrong bog roll'!
I am going to complain to ASA for your disgusting advert!
User's recommendation: Don't buy because of thoughtless advert.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis is NOT a complaint! It's all just to make Andrex staff smile!
Want to share a photo of 2 golden retriever puppies and some of your toilet rolls after leave home alone
- Good quality
- Price
Preferred solution: Nothing , unless Andrex would like sent me a replacement pack which my 2 puppies are
User's recommendation: Do not leave bathroom door open ....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt’s taking too long to get my refund
- - Bought Andrew quilts £5.50 Oct 21; not received by Feb 22.
- - Refunds have wrong numbers and account details; Jessica helped but unresolved.
I’m complaining about the service I have received regarding your love it or your money back campaign, I purchased Andrew quilts £5.50 from Nuneaton Sainsbury’s in October 21 it’s now nearly the end of February 22 and still not received it . After countless emails we are still no closer .
The refund was returned back to you regarding wrong numbers, then again I was told it was being looked into , then told it had been processed again and was sent the account details which once again was wrong . I really frustrated by all this constant communication and getting no where, a lady called Jessica is who I’ve been in contact with , who’s very helpful by the way but it’s still unresolved, can you please help in this matter kind regards Mrs Helen male
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