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Andrews Pools - Continuing Woes

Promised delivery - showed up months later after call to company president. Finally showed and finished pebbletec gunite pool which was so discolored we're lucky we caught it before ordering the water tanker. A month later they repaired same. Constantly adding water to pool. Hired an outside expert and found the PVC pipes were not buried deep enough or to code - no ledge. Cost us thousands of gallons of water - repairs promised - never showed. Tiles began falling off the spa immediately after installation and continue to do so 5 years later - repairs promised never showed. Great salesman who is just as frustrated when he travels 75 miles to our home to inspect and promise remedies. Buyer Beware!
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#365224 Review #365224 is a subjective opinion of poster.
Worcester, Massachusetts

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