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andpizza

andpizza Reviews

andpizza.com
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andpizza Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

andpizza reviews show mixed to negative sentiment with praise for the food but recurring concerns about customer service and value; consumers note a high price level and worry about allergens.

Positive Feedback

Many reviews say the pizza itself is good and recent recommendations emphasize being careful with toppings if you have allergies.

Negative Feedback / Risk Areas

  • Repeated customer complaints about poor customer service and staff attitude.
  • Reports of cross-contamination and mishandling of allergens despite requests.
  • Dissatisfaction with discounts and special offers and perceptions of high pricing.

Key Takeaways for Future Customers

  • Read recent andpizza customer complaints and reviews before visiting.
  • Confirm allergy handling and request explicit separation of meats and veggies.
  • Expect limited discounts and a higher price level compared with competitors.
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Anonymous

Poor customer service

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AI Highlights
  • - -I ordered at the kiosk and asked for a clean knife.
  • - -I found ham on the pizza.
  • - -The manager said pizzas use a clean knife and offered no replacement.

I recently visited a &Pizza for lunch by myself and ordered a pizza. I placed the order at the kiosk at the restaurant, selected my toppings and instructed for a clean knife cut due to allergies and such.

When I received the pizza, it was good, however towards the end of the pizza, I had like 3 slices left and found a piece of ham on the pizza. I do not eat pork products and I brought it to the manager's attention. He initially stated it may be from the knife that was used, I said I had asked for a clean knife cut, he then said oh yea all of our pizzas are cut with a clean knife. I said maybe a piece of ham fell in the bucket with the veggie bucket and hence got put on the pizza.

He said yea maybe, he had a very poor attitude. He said well if you told us before you ordered, then we can make sure no pork is on your pizza? Huh? Why would I assume anything other than what I ordered would be on the pizza.

He said well what do you want me to do? I am not giving you a new pizza you ate almost all of it. I didnt even want another pizza, i said maybe move your meats to one side and veggies to anther side.

He didnt care at all, didnt even apologize. I also saw him go out the front door and smoke a cigarette and didnt wash his hands and started to handle food without gloves.

User's recommendation: just be careful if u have allergies or dont eat certain items, they could still be on your pizza

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