Bijal N Wue

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Unhappy first time customer

Andie - Unhappy first time customer
Return attempted for TWO unworn with tags on bathing suits today Wed 8/2. When attempting to return items - it states not eligible for return and return expired on 8/2/23. I am so confused and disappointed as TODAY is 8/2. I returned to the country yesterday and planned to return these 2 suits today but cannot. TODAY is 8/2! I am so disappointed and unhappy in Andies. Cannot even contact customer service and speak to a live person. :(( I cannot afford to lose $200. I purchased over $400 worth of bathing suits - kept 2 and need to return 2. Please help me return these items! I love the suits and planned to order more from andies in the future but unless this can be resolved above I will not use andies ever again and also discourage anyone else to ever use andies - mainly bc you cant return anything on THE day it said return expired? No cutoff time no info nothing. Please help!!! Thank you so much. Reference: order # 880691
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  • Good quality bathing suits
  • Erroneous return by date absent poor customer service contact

Preferred solution: Full refund

User's recommendation: Unless I can get this return reimbursed I will NEVER recommend this business again!!!