Anonymous
map-marker West Chester, Pennsylvania

How do I make an exchange?

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Horrible website n no person to talk to.. I sent the suit back with a detailed note about what suit I want to exchange for with all the paperwork n proof of purchase so hoping to get the new suit

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User's recommendation: Suits are nice but lousy website n no customer service to talk to

Bijal N Wue

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Verified Buyer

Unhappy first time customer

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Andie - Unhappy first time customer

Return attempted for TWO unworn with tags on bathing suits today Wed 8/2. When attempting to return items - it states not eligible for return and return expired on 8/2/23.

I am so confused and disappointed as TODAY is 8/2.

I returned to the country yesterday and planned to return these 2 suits today but cannot.

TODAY is 8/2!

I am so disappointed and unhappy in Andies.

Cannot even contact customer service and speak to a live person.

:((

I cannot afford to lose $200.

I purchased over $400 worth of bathing suits - kept 2 and need to return 2.

Please help me return these items!

I love the suits and planned to order more from andies in the future but unless this can be resolved above I will not use andies ever again and also discourage anyone else to ever use andies - mainly bc you cant return anything on THE day it said return expired? No cutoff time no info nothing.

Please help!!!

Thank you so much.

Reference: order # 880691

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Loss:
$207
Pros:
  • Good quality bathing suits
Cons:
  • Erroneous return by date absent poor customer service contact

Preferred solution: Full refund

User's recommendation: Unless I can get this return reimbursed I will NEVER recommend this business again!!!

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