Jashua Lee
map-marker New Haven, Connecticut

Horrible experience

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Paola in new haven adiamo tours is the worst!

Please do not book an Italy trip with her. She would not give us our $600 deposit back when my husband needed cancer surgery.

She is all about the money and not you. Please go to another travel agency.

PAOLA AT ADIAMO NEW HAVEN IS THE WORST. DO NOT USE THIS AGENCY

View full review
Loss:
$600
Pros:
  • No pros
Cons:
  • Paola the owner kept our deposit in an emergency

Preferred solution: Full refund

User's recommendation: Please don't use adiamo new haven

Anonymous

Stay away! Use any other tour company

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We were interested in a tour of Italy in Oct. 2019.

Sent a $ 600 deposit in Feb. 2019. An unexpected medical problem arose which required surgery. We informed the owner of Andiamo about the surgery and she has been adamant about not returning our deposit.

Do not do business with this company. They are out for money and will take it any way than can get it.

View full review
Loss:
$600
Cons:
  • Are out for money and that is it
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

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