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Anderson Furniture Repair

Anderson Furniture Repair

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What is your customer experience with Anderson Furniture Repair?

Anderson Furniture Repair Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Overall sentiment is negative; a recent recommendation says "Stay away from Anderson Furniture Repair in Haugen, Wi" and a customer reports damaged recaning, scuff marks, black putty transfer, and refusal of a refund after a $200 down payment.

Positive Feedback

No positive praise appears in the provided review; the customer expected repair to original condition but did not receive it.

Negative Feedback / Risk Areas

  • Repair work done wrong with visible scuffs and putty transfer.
  • Customer service issues: slow response and unwillingness to refund.
  • Billing and refunds dispute after a $200 down payment noted in Anderson Furniture Repair customer complaints and reviews.

Key Takeaways for Future Customers

  • Check Anderson Furniture Repair reviews before hiring and document expectations in writing.
  • Confirm refund policy and get completion approval to avoid billing disputes.
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Media from reviews

Anderson Furniture Repair - Repair work done wrong
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Akia Pkg

Repair work done wrong

AI Highlights
  • - Paid $200 down to recained 4 chairs; result not like the original.
  • - Black putty filled corners and came off, causing scuffs; no refund given.
Anderson Furniture Repair - Repair work done wrong
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Anderson Furniture Repair, LLC

306 Broadway Ave N

Haugen, Wi 54841

715-234-****

Bill and Gail Anderson

I took 4 chairs to get recained. They are over 200 years old and were in fantastic shape because I had them refinished and recained after receiving them from my Mom. I explained I want them recained excactly like they are. I paid $200 for down payment. A couple weeks go by and I get a phone call they are done. I get them home and look at them and they are not exactly like before, they rounded the corners and filled them with black putty. This is not what I expected nor what I wanted. The putty was coming off on my fingers , there are scuff marks on the chairs that werent there before. I called the company, and left a message. Gail called me back after I sent her a text picture of the putty in my fingers. Exactly how can I use these chairs if the black putty is coming off? She offers to send me something to paint over the putty and $50 for my time. That was not what I wanted. I asked for two things: One, repair the chairs like how I brought them to you , or refund my money. I am so disappointed in them, all they had to do is give me a phone call and say, this isn't like the same as you brought them in. I would have gone there got my chairs and left . Understanding the $200 was spent on the canning. But no one phoned me. They will not make this right or give me my money back. I want everyone to know this company is not reputable. They do a *** job ! And will not work with me to fix their mistakes.

User's recommendation: Stay away from Anderson Furniture Repair in Haugen, Wi

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