Andaluca Home Decor
Andaluca Home Decor Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating from 2 customer reviews; overall neutral sentiment with mixed experiences.
Key Takeaways for Future Customers
- Check Andaluca Home Decor reviews and read site policies before ordering.
- Expect responsive communication and generally quick shipping from listings like Etsy.
- Be aware of return and refunds processes when buying higher‑value decor items.
Negative Feedback / Risk Areas
- Customers report product durability issues such as continuous shedding and poor resolution of customer complaints.
- Some say the seller does not stand behind products and relies on Etsy protections instead of proactive service.
Positive Feedback
Buyers note responsive customer service, timely communication, and clear site policies on orders placed via Etsy.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating from 2 customer reviews; overall neutral sentiment with mixed experiences.
Key Takeaways for Future Customers
- Check Andaluca Home Decor reviews and read site policies before ordering.
- Expect responsive communication and generally quick shipping from listings like Etsy.
- Be aware of return and refunds processes when buying higher‑value decor items.
Negative Feedback / Risk Areas
- Customers report product durability issues such as continuous shedding and poor resolution of customer complaints.
- Some say the seller does not stand behind products and relies on Etsy protections instead of proactive service.
Positive Feedback
Buyers note responsive customer service, timely communication, and clear site policies on orders placed via Etsy.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I saw negative review here but my experience with Andaluca was very positive
- - Shipped quickly.
- - Communication was responsive.
- - Etsy order; policies were clear and followed.
- - Satisfied with customer treatment.
My experience with Andaluca was a positive interaction. The item I ordered was shipped quickly; the communication I received from the business was responsive and timely.
I ordered via Etsy, and the site policies were clearly outlined and followed by this business. I was satisfied with my treatment as a customer of Andaluca!
- Responsive
Preferred solution: Just awareness that as a buyer you follow policies,MY experience was according to the outlined expectations
User's recommendation: Read the site policies and the store reviews before placing an order so you know what to expect.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe most horrible experience ever
- - The dried flower wreath shed constantly.
- - The wreath was returned and the friend received a refund.
Don't ever expect your issue with a product to get resolved. This company believes that none of their products can be defective.
They can be, because I received one.
The second and most major issue is how they deal with consumer's. If you read through our messages here where I posted my complaint, you will find that good customer service does not exist within this company.
You as the consumer you DO NOT MATTER TO ETSY. Well, Andaluca homes and Etsy make a great pair. I received a wreath as a gift from Andaluca homes. It was a very expensive dried flower wreath sent by my bougee friend.
The wreath constantly shed. There was supposed to be a little shedding in the box and that was it. It kept on shedding. I never took it out of the crate.
I tried in vain to make Andalulca homes understand that this wreath was not going to stop shedding. I sent many pics. Three different sets of pics to show them the shedding. They actually told me that the wreath was fine.
I explained to them that hanging this on my door and constantly sweeping up dried flower debris should not be a part of the buying experience. I sent the wreath back and my bougee friend got her money back.
- Do not stand behind their products
Preferred solution: Apology
User's recommendation: Buy at your own peril
Companies Similar to Andaluca Home Decor
Bondilane
“Ordered USB lithium battery gloves online, seen some good reviews but should have looked deeper. Gloves...“
Brillcurtains
“Cheaply made, junk,wouldn't take back.They gave us 10 percent off. Curtains were very uneven. We had to...“
Talize
“Management staff treat customers and employees like crap verbally and mentally abusive. Long time...“
SnackCrate
“Yes, my name is April Moore. I just wanted to let you know that you all took $30 out of my checking...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
The first thing I want to remind you of is the name of this website. It's called Pissed Consumer.
If you can find a good review on this website, then more power to you. The second is, is if you would have taken the time to actually read my messages between us, that are clearly posted on Etsy, you would find that I said, I was not hanging the wreath on my door. I explained the reason to you as well. Why hang a wreath that was never going to stop shedding?
I was the one that has keep sweeping every time I opened and closed the door because of the shedding. Don't come back at me and say that is not verbatim. It's not, but it's pretty close. About the replacement.
I never requested a replacement, because as a consumer that had proven through multiple pics that your wreath was never going to stop shedding, it was you that should have offered a replacement to keep the customer happy. But no, you made it perfectly clear that there was nothing wrong with that wreath. So, I left it up to my bougee friend to deal with getting her refund. I just had to mail it back.
You have proved my point with your messages here. You and your company are not worth any consumer's time and money.
I can say this because of my personal experience. So, since you've shown me and anyone who reads this your true colors, no, I do not accept your apology and Karma is still coming.
Yes we saw the shedding and gave an explanation why. Thenwe authorized a prepaid return label and refunded at our own expense.
You never requesteda replacement but are mad that a replacement wasnt shipped? Why would we replace it with your feedback if you didnt ask? You got this as a gift then disparaged your friend that is buying you gifts which was no fault of her own. That is pretty shameful you go to post publicly on the internet abouy your "bougee" friend.
Looking at your negative reviews history maybe find a hobbie besides complaining about free gifts your friends bought you. Same thing would likely have happened on replacement wasting more time and money. Guess we will get all the karma for shipping dry flowers wreaths that shed some flower petals from shipping. You contradict yourself on the review saying it was shedding from your door but you never even took it out the box?
One of your photos is literally a spec of dried flower stem that is smaller than a pin.... Just embarrasing some people dont have anything to do but complain about a free gift that cost them nothing.
You want an apology? We are sorry.
Wow, you are your company have no shame. I proved to you that the wreath I received was well beyond normal shedding.
It kept shedding and shedding and sent you photo's to that effect, never once removing it from the crate enclosure. I'm not the person that got the refund. It was my friend who sent it to me as a gift. What should have happened, is that you sent me a brand new wreath and allowed me to dispose of the wreath that was defective.
Instead, you treated the person that actually received the wreath like my opinion and my customer service experience did not matter to you. I still stand by my "karma is a b" comment.
What comes around goes around. It will happen.
Hi, Thanks for the review, sincere apologies for the wreath shedding. They are natural and in transit get tossed around by UPS.
We issued full refund and i got back your return of the Wreath with Karma is a B note. We price our wreaths reasonably with free shipping very inexpensive for handmade wreaths from california actually.