Nina S Dym

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Where is my order

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Andalou Naturals - Where is my order
I placed an order 7 days ago. Have not received any emails after that. Is it shipped? When will I get it? This is my third attempt to get some answers. What is going on?
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Loss:
$43
Pros:
  • Good product
Cons:
  • Never received product
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: You are better off ordering from third parties

Linda C Tlp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dulles, Virginia

I answered all questions required on Andalou's email, including their terms of service but email could not be sent.

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Received my order and wanted to return. There was no information paper in the box on how to return what i had ordered very frustrating.
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User's recommendation: Depends if I receive a reply from Andelou Naturals

Toni K Yxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miramas, Provence-Alpes-Cote Dazur

Refund

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I used the vitamin c serum and had to be rushed to the hospital as my gave swelled up and I had a rash all over my face. I want my money back!!! I had an important meeting tomorrow which I now have to miss because my face looks deformed!!
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Loss:
$40

Preferred solution: Full refund

User's recommendation: Never

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