Anda Seat
Anda Seat Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating 1.0 star. Consumers are mostly dissatisfied; chair delivered but post-purchase support failed and review suppression reported.
Key Takeaways for Future Customers
- Chair product arrived and appears functional.
- Expect issues obtaining a proper invoice for billing or expense reports.
- Check Anda Seat reviews and customer complaints before purchase if post-purchase support matters.
Negative Feedback / Risk Areas
- Repeated non-answers from customer service and unresolved Zendesk tickets.
- Pressure to delete negative reviews instead of resolving issues.
Positive Feedback
The chair itself was delivered and reviewer found the product satisfactory.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating 1.0 star. Consumers are mostly dissatisfied; chair delivered but post-purchase support failed and review suppression reported.
Key Takeaways for Future Customers
- Chair product arrived and appears functional.
- Expect issues obtaining a proper invoice for billing or expense reports.
- Check Anda Seat reviews and customer complaints before purchase if post-purchase support matters.
Negative Feedback / Risk Areas
- Repeated non-answers from customer service and unresolved Zendesk tickets.
- Pressure to delete negative reviews instead of resolving issues.
Positive Feedback
The chair itself was delivered and reviewer found the product satisfactory.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grand Haven, Michigan
2+ weeks, 5 tickets, zero resolution — then pressured to delete my review
- - Needed an invoice for work; 2+ weeks and 5 Zendesk tickets.
- - Support sent copy-paste replies and pressured me to delete a bad Trustpilot review.
I ordered an AndaSeat chair (Order #AD22143) and needed a simple invoice for a work expense report. What followed was one of the worst customer support experiences I've had.
Over 2+ weeks, I contacted support multiple times and opened 5 separate Zendesk tickets. Every single response was the same copy-paste non-answer: "the order confirmation has been sent to your email, please check it." I never received anything not in inbox, not in spam. My employer would not accept a printed order page from the website. Support could not or would not provide a proper invoice despite repeated escalations.
The worst part: when I finally left a negative Trustpilot review, AndaSeat emailed me twice asking me to delete my review rather than actually solving my problem. They never sent the invoice. Zero resolution, just pressure to silence my honest feedback.
The chair product itself is good. But their post-purchase support is nonexistent and they actively suppress negative reviews.
- Chair itself was delivered
- No invoice provided
- Terrible support
- Pressured to delete review
Preferred solution: A proper invoice for my purchase (Order #AD22143) so I can submit it as a work expense, and an apology for the weeks of runaround and pressure to remove my review.
User's recommendation: Do not buy from AndaSeat if you anticipate needing any post-purchase support. Their support team is useless and they pressure you to delete honest reviews.
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