Archie C Emq

Pissed off

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They dont respond back and I see they been having a poor rating across the board they used to be a good service no Im going to have to go some were else for service
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Loss:
$549

Preferred solution: Full refund

Anonymous
map-marker Mount Laurel, New Jersey

Information about service

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They dont even have a customer service number to call and speak to someone anymore. All they have is an email address and even then, they DO NOT respond back. What type of customer service is that? I was seriously in need of their service, thank God theres other legitimate companies who offer the same service, but better and actually respond to their customers and have an actual phone number to call where you can speak to someone directly.
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Anonymous
map-marker San Francisco, California

Information about service

Theres no working customer service number and I need to speak with someone. The number I called said to email customer service and I did. I havent heard any back. What type of business doesnt have a telephone number?
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User's recommendation: They’re a waste of time

Christine Q Npi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still waiting on refund

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Updated by user Sep 01, 2020

I want a resolution

Original review Sep 01, 2020
I have sent numerous emails on my refund that I put in on June 25th countless times they claimed waiting here from billing on my 1000 refund they asked for my address 4 times dont they sign our leases!! They told again a check was reissued still never got it - my next step is the police and Im suing these ppl r stealing my money very easy to take it but then when u dont need there services they dont want to refund they messed with the wrong customer !! Do not I repeat do not go with this company and Mhre llc Kevin Jackson who we send the money too new port beach ca the number I speak m communicate is I have sent numerous emails on my refund that I put in on June 25th countless times they claimed waiting here from billing on my 1000 refund they asked for my address 4 times dont they sign our leases!! I bed told again a check was reissued still never got it - my next step us police and Im suing these ppl r stealing my money very easy to take it but then when u dont need there services they dont want to refund they messed with the wrong customer !! {{Redacted}}
View full review
Loss:
$1030
Cons:
  • Ignoring my emails phone calls not refunding me as promised
  • Fake company address

Preferred solution: Full refund

User's recommendation: RUN THEY WILL STEAL YA REFUND

Jadia Fgt

Money Grubbing Scammers

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I will be placing formal complaints with the bbb as well as informing and placing a review on every site possible letting Everyone know about your disgusting, money hungry tactics. I called you as well as emailed to let you know my father is dying of cancer and I cannot move forward and you Refuse to gibe me a refund. This is utterly Disgusting and you should be ashamed of yourselves. I hope to hod your families don’t suffer the same fate anytime soon. I have never seen such blatant disregard for another person, where is the empathy and humanity?!!!! Wow. I will make sure everyone knows to never to business with tour scam of a company!
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1 comment
Guest

They make it very clear that there is no refund if you cancel the process. You only get a refund if you are denied 3 times.

Anonymous

SCAM/ They OWN you/"your" apartment-LIES/do NOT CARE..

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Do NOT be fooled by this "sweet-colorful-words-writing-acting-like-a-victim-ROBBER!" They WILL take your money! And, they will not call you, or email you, or "help" you-unless you are giving them your credit card numbers-and then, they ghost you. AGAIN and AGAIN. Sweet, huh? This lady, "Hazel" is delusional -acting all selfless helper-LOL. Because it is so SWEET to rip people off-go behind her "clients" back-to finagle with the apartment complex. She doesn't help anyone-Anyone can get there own apartment! All that money-give it to the apartment you want to rent from as a deposit, if you have louse credit-so you can get it back-at the end. Do NOT give it to these people-it will be THERE apartment-AND the initial rent you are quoted from the complex when you tour it? THIS. WILL. CHANGE. When Anchor Your Assets background check comes back, and BAD CREDIT (yes-you know the reason why you think they are "helping" you in the first place).. The apartment complex will say Actually, 2 days later-the deposit is THIS amount (HUGELY more than was initially because of the Anchor Your Assets credit, the leasing agent will inform you..). And when you realize that NOTHING Anchor Your Assets says is the truth once you actually go to the apartment, and then even more so, when the apartment highers the deposit (because of Anchor Your Assets..) You. Will.Wish.You.Never.Got.Involved.With.Them. And then-after you recover from the many lies and have recovered most of your money(as Anchor Your Assets WONT give it back..)then you wonder why that apartment you backed out on within 3 days-that the complex was to send back to you never came -because Anchor Your Assets called them and had it changed to there name and sent to them, behind your back! I AM NOT GETTING ANYTHING OUT OF THIS. If I had seen a review like this and they hadn't been erasing all the bad reviews on there site and on there social media, at that time-I would never have called them. Add photo Add video
View full review
Loss:
$239
Cons:
  • Ignoring my emails phone calls not refunding me as promised
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Stevan Uge
map-marker New York, New York

BAIT AND SWITCH !! anchoryourassets.com and anchoryourassetsinc.com SCAM! BEWARE !!

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Anchor Your Assets Lease Guaranty - BAIT AND SWITCH !! anchoryourassets.com and...
anchor your assets lease guaranty that goes by anchoryourassets.com and anchoryourassetsinc.com advertises that you get an apartment approval without "paying a dime" upfront right on their webiste, front and center. when you apply and get ready to use their service you are told by a kevin jackson that it costs $497 up front to start the service- without any approval like they advertise on their webiste. i googled their address online and this company has no real office and is located at a PO box in New York purchased from https://www.earthclassmail.com/addresses/ny there is not telling where these scam-artists are really located... they say they are at this 'office' but the PO box company confirmed there are no real offices at this location and only a 'virtual PO box'...
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Cons:
  • Fake company address
  • Lies on advertising
  • Bait and switch
Reason of review:
Not as described/ advertised

Preferred solution: provide my lease guaranteed as advertised 'free' and 'without a dime' until approved

7 comments
Guest

Well, I used it 2/2017..they.are.a.scam.

Guest
reply icon Replying to comment of Guest-1372591

anchoryourassets.com couldnt rip any more people off with this website so they started another website called http://optimainvitational.com

Guest

Hi

I can truly say Anchor Your Assets isn't a scam. I used them in March 2017 and moved into my apartment in April 2017 and you are required to pay the $495.00 up front and the $1,000.00 when approved.

Like you I wasn't sure about this company also but rest assure they legit and just for the record I don't work for them and I'm not getting paid to write this they are real.

Guest
reply icon Replying to comment of Guest-1333378

After your 1 year lease over, they're asking whatever the monthly payment your paying the apartment to go on month to month basis. Is this really the case for Anchor assets ?

Guest
reply icon Replying to comment of Guest-1360878

It's $1,000 to renew it, doesnt matter how much your rent is

Guest
reply icon Replying to comment of Guest-1333378

These negative comments are the ones that mess up the program, i moved in this month actually. Thank God for this business cause my family needed a home desperately.

It just took them 3 days to get us moved in, which im soooo thankful for.

The fees are there but i would say its worth it.

And no one else called me but their company, i was just dealing with them, they have our socials for their security being lease holders. but i trust them enough since they got my family a place to live in.

Guest
reply icon Replying to comment of Guest-1371798

Are you still in your apartment? Any issues? Who do you pay rent to?

View more comments (6)
Anonymous

SCAM, DONT GIVE YOUR PERSONAL INFORMATION

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Absolute bait and switch SCAM. Do not give them any of your personal information........ Run. This posting was seen by this fraudulent company. I was called by a representative. She threatened me about leaving bad reviews. They Once again came on the phone and made threats after my hold. I wanted to stay on hold for a manager and Mary Lopez stated that she can not tie a phone line up for that long. SCAM, THREATS, DANGER!!!!!!!!! They paired my information from their website and my complaint and called me with threats. RUN Absolute bait and switch SCAM. Do not give them any of your personal information........ Run. This posting was seen by this fraudulent company. I was called by a representative. She threatened me about leaving bad reviews. They Once again came on the phone and made threats after my hold. I wanted to stay on hold for a manager and Mary Lopez stated that she can not tie a phone line up for that long. SCAM, THREATS, DANGER!!!!!!!!! They paired my information from their website and my complaint and called me with threats. RUN
View full review
Cons:
  • Fake company address
  • Bait and switch
Reason of review:
Poor customer service
4 comments
Guest

Anchor Your Assets is a TOTAL SCAM- There is NOT a money back guarantee. AT ALL.

lies. You will be IGNORED-once you have given all your money to them. AND, if you are owed any money because it doesn't work-they will ignore you-and you WILL END UP GETTING IT BACK FROM YOUR CREDIT CARD. Because the credit card companies know it is a well-known internet crime scam.

AND THEN, once you get your money back from the credit card(yes, your money will be tied up for a while-when you most need it of course to find an actual place now you wasted your time on these "helpers" (LOL)-you will find out, they even stole your refundable hold deposit to the apartment complex, while deciding if you want to live there.

AND, you won't end up wanting to so you will want it back. You know why?

BECAUSE THE APT. COMPLEX(you now the one they told you would give you the best deal possible, because that complex knows them, and has done so much business with them-Anchor Your Assets, tell you..) THE APT COMPLEX after PULLING Anchor Your Assets background and credit (you know what you are supposed to be paying for) IS BAD!! (Needless to say they also said they never worked with them before as well..).

So, the apartment complex will inflate the deposit!!

Yep, so you cancel after you have lost other fees(that Anchor Your Assets lies and says you will get refunded-LIES).

Wait for it..So you think well, at least I will get my 3 day hold back so I can go to an apartment on my own-and when your in your own nice place(you got yourself-nicer place and easily)The refund never arrives. You call the corporate manager and learn that Anchor Your Assets called them-got the complex to make a check out to Jasper, Inc and send it to them in Irvine!

So, you get ripped off any way they can. Even behind your back. Then, you tell Anchor Your Assets what happened.

They pretend one day, they will send it back to you and of course they do not. Then still ignore you.

Stay away. You have BETTER CREDIT AND MORE MONEY THEN ANCHOR YOUR ASSETS-Hey Hazel-NO ONE Needs or wants your, "H.E.L.P."

Guest

Why would you put a bad review without knowing their company? They got me a place.

Without them i would have nowhere to live. They're legit and they help a lot of people. As what i've been told they have 600+ leases.

Like everyone else I was skeptic since i've been scammed before, they had me call a property to confirm they have a unit at that apartment which made me feel secure. I'm glad I took the risk cause now I have a home.

Guest

Hello We have helped many people secure a nice property. Most of our clients pay our fee of $1,497 or now $1,547 because it is less than they would have to pay If they had to pay move in cost and a huge deposit for having not great credit.

Some properties every so often ask for a huge deposit and we just move on to a property where the security deposit is much lower. This person has been nothing but disrespectful. He is leaving a review on line but did not use our service. We never sold his information and when he calls he insults anyone that crosses his path.

His name is Graham Ellison and he wants to hire 3 attorneys but can't pay our fee to help him put a roof over his head. Now with the internet people with issues try to make companies and people look bad unless they get their way or just because of their own persona issues. Take a look at our positive reviews we have many of them Ignore this negative energy from a person who has lost nothing.. Because of this false, blatant and belligerent review we are responding to set the record straight.

If you need help relocating please move forward as we are here to help you put a roof over your family's head. A really nice one.

Thanks America!!

AYC

888-999-****

Kevin Jackson, Hazel Barba, Mary Zavala, Julio Salinas

Guest
reply icon Replying to comment of Guest-1372104

I second that ...without you AYC I would be homeless. I cant thank you all enough.

If your impatient and a doing this process last min this program may not be for you.

I had to go through a couple of apt complexes to get the right one. Takes time sometimes.

View more comments (3)
Anonymous

Awesome

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I contacted them in June and moved into my apt in July. Hazel and Mary did everything they said they would. Could not be more happy!
View full review
Reason of review:
Good customer service

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Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.

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