Kryste D

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Verified Reviewer

Complete waste of $500 do not buy!!!!

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Ancel Tech - Complete waste of $500 do not buy!!!!

They have no phone number, and customer service is a waste of time. I have not been able to access this scam tool since purchase, and despite multiple attempts to ask for help, no real help was given.

I cannot even get them to refund the product!

Furious. Do not set a PIN lock on your scan tool because it cannot be reset!

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Loss:
$450
Pros:
  • All cons
Cons:
  • No contact number unable to reset pin lock lost 500 dollars

Preferred solution: Full refund

User's recommendation: Don’t buy and don’t set pin lock or you will throw away $500 on v6 pro

Anonymous
map-marker Los Angeles, California

No customer service

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Trying to purchase a scanner and need information before laying out $1K+. Only receiving robotic emails that a customer service representative will get back to me. It's been a week since I first emailed the company, and further emails just propagate the same or similar response.

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User's recommendation: Shop elsewhere

Lanie Afu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Scanner not working after update

I did the update on my angel scanner now if I click on ford american it don't do anything but show the ford american

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Reginald S Gmm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Defective Product

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Ancel Tech - Defective Product
Contains 1 confidential file for company representatives

I purchased the Ancel X7 pro about two weeks ago after reading nothing but good reviews about the product so I purchased one, and I've been regretting that decision ever since I've done everything they asked to correct the issue but I get no response from then I advise you I'd you're in the market for a professional scanner choose snap On you may pay a little more but it's worth it Shame on you Ancel!! I'm telling h all my mechanic friends how you sold me a defective product and refused to do the right tbing!!Don't purchasedont waste ypur time or .moneywast

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Loss:
$3000
Cons:
  • Poor customer service sub par products

Preferred solution: Full refund

Anonymous
map-marker Cassville, Wisconsin

Setup and register ancel v6 scanner

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Scanner keeps saying check connection for network when I try to register the unit ...cancel problem solved

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User's recommendation: Problem resolved scanner works great

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