Amy Jergens Reviews
2 TOTAL REVIEWS
Dr. Amy Jergens; Exceptional Vet
I had the opportunity to work with Dr. Amy Jergens when she was performed surgery on 2 of my horses. I was absolutely impressed with the level of professionalism and the depth of intellect she displayed. Every step of the way, Dr. Jergens carried out the utmost detail from the explanations to the prep and actual surgery. I had the pleasure of being able to actually watch her lead the team during surgery and left knowing that my horses receive the absolute finest care. Her dedication and experience runs deep, yet she has the ability to explain things in an easy to understand fashion. Many months after these surgeries, I moved away and had questions my current vet couldn't answer. Dr. Jergens, stepped in to lend her experience to the situation and guided us from hundreds of miles away. That is dedication and a passion like no other I have experienced. She is an amazing person & surgeon, nothing short of the best.
Unprofessional vet & vet tech
I told Dr. Amy J. Jergens, in writing, that her employee, Janelle LeTourneau did the following: exaggerated her farrier credentials, lamed my horse,dispensed vet advice by text message, talked about Jergens' clients, traded on her wk. w/ Jergens' to approach farrier clients, made no apology nor any inquiry as to the suffering she had caused my mare, and refused to refund/reimburse me $86.43. Dr. Jergens called me, twice, each time defending/excusing her vet tech saying, "she's young and she didn't know what to do," then hung up on me. In both hang-up calls to me, Jergens refused to make any reasonable refund/reimbursal to conclude the matter. The money is not the primary issue for me, it's that she hurt my beloved horse and didn't even care. No Sorry, No, 'how is she?', No offer of a refund, Nothing! I think the vet and her vet tech are unprofessional.
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