Amy Florist - Flowers Review from Mercer Island, Washington

Do not order from amyflorist.com ! Worst service ever! Searched for a local shop in midwest city Oklahoma. Amyflorist.com showed up. Ordered flowers yesterday at 9am cst, got a delivery confirmation at 7pm cst, flowers were never delivered. Called and called until someone answers, manager unavailable. Turns out they are located in california. Got an email today with a refund confirmation, no refund issued per my bank. Did not ask for a refund either. Called 4 times until someone answered, no manager available. Waited three days, still haven't heard back. No flowers, no refund.
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ID
#608517 Review #608517 is a subjective opinion of poster.
Location
Mercer Island, Washington
Reason of review
Problem with delivery

Scam Florist

I ordered floors online for a valentine lady out of state. I received an email receipt. My credit card was charged $90. The flowers were never delivered. I emailed a complaint, which was never responded to and after dozens of phone calls finally got through to someone. I explained my situation and they hung up! After further research it is obvious that this is a scam website preying on individuals like me who didn't do a bit of basic research. I am writing this complaint in hopes that others don't fall for these sleazy scammers. Avoid Amy Florist at all costs!!!
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ID
#596725 Review #596725 is a subjective opinion of poster.
Location
Lake Bluff, Illinois
Reason of review
Problem with delivery
New Reviewer

Flowers Review

Flowers not delivered for a memorial service. When I called to check status on cancel order I was even an attitude. I have left messages regarding my refund and no one has called me back.
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ID
#582326 Review #582326 is a subjective opinion of poster.
Location
Chicago, Illinois

Flowers not delivered to funeral home

I ordered flowers on a Thursday afternoon, to be delivered to the funeral home before Saturday. The flowers never showed up. This florist advertises as a local florist. It is not. The customer service is without a doubt the worst I've ever experienced in my lifetime. I called Monday and the fellow who answered the call simply said they would verify whether it was delivered or not and precede from there. I said how long until I could expect to hear something. He said 2 or 3 days. He seemed to be rushing me off the phone by his abrupt responses. I hung up and then decided to call him back. He answered and I ask how he was going to verify whether they were delivered, since no one ever signs for flowers. He said he would check with the florist who was supposed to deliver them. I said, you're not the florist who delivered them and he said "No". He said they were not local. I told him his advertising is false, because it appears to be a local florist. The listing online said "Amy Florist, Owensboro, Family owned". This is definately a scam!
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ID
#525773 Review #525773 is a subjective opinion of poster.
Location
Owensboro, Kentucky
Reason of review
Problem with delivery
Loss
$51
Preferred solution
Full refund

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