Skip to content
Amway Center

Amway Center Reviews

www.amwaycenter.com
What is your customer experience with Amway Center?

Amway Center Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Amway Center has a 1.0 star rating from 1 review and overall customer sentiment is negative, with reports of dissatisfaction and service issues.

Positive Feedback

Some staff were able to assist with seating and information when engaged; attendees expect venue knowledge for events like UFC and concerts.

Negative Feedback / Risk Areas

  • Repeated complaints about unhelpful or rude customer service and guest services in Amway Center reviews.
  • Issues with refunds and vendor interactions, and slow responses to event-specific questions.

Key Takeaways for Future Customers

  • Check Amway Center customer complaints and confirm seating/tunnel details in advance.
  • Request written confirmation for refunds and be prepared to escalate customer service issues.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Scott S Vve

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

MMA Walk-In & Walk-Out Tunnels

AI Highlights
  • - Pre-sale for the Dec 3 UFC event is tomorrow at 10:00 AM.
  • - Customer service was unhelpful.
  • - Please confirm tunnel side: 108/112 or 103/117.

Hello,

My pre-sale for your UFC event on December 3rd is tomorrow (Wednesday) at 10:00AM. I called your Customer Service, but was not successful in getting the answer I needed, nor do I think that the person that answered (Eric) put much effort in.

I appeared to be an inconvenience to him.

I have been to 8 UFC events live, including 2 in Orlando. I like to buy tickets on the rail of the Walk-Out tunnel for the fighters. Which side are the fighters using for this event? 108 & 112 or 103 & 117?

I have to be honest, if I have to guess tomorrow on Ticketmaster and guess wrong, I am going to be ticked off. I don't believe what Eric said that these tunnels haven't been figured out yet. Amway has had 3 previous UFC fight cards. When the UFC was in Jax earlier this year, I called their arena and they told me the tunnels.

I did the same for the United Center in Chicago.

Please help me by providing this info before 10:00AM tomorrow. Thank you.

- Scott Sweeney (407)921-**** sweeneyucf94@***.com

View full review
BernardaJackie V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund Request Rude treatment with vendor

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer was charged about $32; bartender criticized tipping when the card tip was zero, and the customer left the drinks and requests a refund.

Good evening,

I ran into a situation with a bartender on the Thursday of the Roger waters show. The amount was about 32.00.

Basically, I was pulling out my wallet for a cash tip. Once I clicked zero for tip on my card, she started literally telling me off and saying they work for their tips. She did not give me any time. Even then, I was going to come back for another $20 drink.

I shouldnt have to tip every single time for every single $20 drink anyway - but I do.

Anyway, I left the drinks I ordered and told her to refund me my money. I left the drinks so I expect that refund now.

Kindly,

Bernarda Jackie Vasquez

Embry-Riddle Aeronautical University

Florida | Arizona | Worldwide

View full review
Anonymous
map-marker Key Largo, Florida

Amway arena unhelpful useless guest services idiots

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Noise at Amway Arena caused anxiety; asked to move seats.
  • - Initial guest services were unhelpful; later staff helped relocate.

I went to the amway arena for an event. The people near me were yelling too much and it was giving me anxiety.

I went to guest services to see if they can move me to another seat. I was on level 1. There were two black women a white woman and a dumb white male supervisor who was worthless. These idiots did nothing to help me and didn't care.

They kept giving *** excuses and were doing nothing but chatting and couldn't just do their job and help someone out. Then I went to another guest svcs where a nice black female did help me and took me to talk to these clowns again.

It's really that hard for these lazy jerks and idiots to do something to help someone out. Why are these psychos even there if they do nothing to help people out.

Even the *** supervisor did nothing. He just said I can ask the usher if they'll let me in. These are lazy *** and sick people that work there. All they kept doing was trying to send me somewhere else.

Amway center managers why are u paying 4 *** losers to sit around at guest services when these incompetent shltheads don't even do their job. Worse a dumb white lady FINALLY went to show me seats that were available. She didn't even tell me the right seats and haphazardly just didn't care. Oh and the other 3 lazy retards followed her and were watching me as if I was doing something bad or a threat by requesting alternate seats.

What kind of crazy idiots are working at this place. Is anyone in Orlando even normal.

Really sick and crazy pathetic people everywhere and amway only seems to hire incompetent lazy fatasses who don't do anything and just sit around and mistreat customers. Screw u amway lazy worthless employees

Reason of review:
Poor customer service
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article