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I was returning from New York back to Washington DC Saturday morning. The change in trains cost me an additional $32.00 for which I was prepared. I gave my debit card, got on board and the trip was fine...Until I checked my online banking statement to see that I was...
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When I travel from new London to Washington there was a over 2 hrs delayed on train 174 , then when I was coming back to new London from Washington DC , I lost my train for 5 minutes due to a car accident, then they easily charge me 120 dollars more to depart on the...
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2.2
#995929
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My father in law died without warning. I bought my husband the first available ticket as he's terrified of flying. Due to weather passengers were told they would get off in Reno and be placed on buses to Sacramento; (that's fine...things happen). So explain to me why...
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Anonymous

TJ Why are you blaming Amtrak? Sounds like your issue is with the Reno police dept.

1.5
I didn't like
  • Violated by reno cops
#989375
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Amtrak Train Service Review

#1024768
3.6
I was on train 97 going south grom Fayetteville NC to Orlando Fl.March 22.i had my walker and cane.my walker wss lost ive be trying to no avail to get it back.please help.i only get machines.the train was late by hours.i requested accessible seat.but to no avail..thats the reason it got away from me.Renee Birkett. 321 458 6639 reneebirkett41@gmail.com
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Short Review for January 07, 2017, Pc_bad_quality

#987401
1.0
Not that it matters or makes a difference to complain about Amtrak but it's horrible! I vouch never again to take this train anywhere and refuse to recommend it to anyone. I hope and pray that they close down the route and lose their funding because it's got to end somewhere! They're the worst company in existence and nothing is ever done to change it!
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Amtrak Train Service Review

#981568
2.0
The train is almost always late! On the trip from Seattle to Libby, it was delayed by 4 hours. Tonight on the trip back, it was scheduled to leave at 10:59 and at 2 am has still not showed. Estimated to be another hour late. Maybe. Might be longer. Previous trips had similar delays.
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Amtrak Website Review

#976570
Web site is non operatikna
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Amtrak has the worst services ever leaving from Greensboro nc to Rocky Mount Nc, one incident the train hit a car and delayed the train by 2hours no compensation just a apology and everytime I am leaving The Rocky Mount Station to return to Greensboro the train is...
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1.6
#981232
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The train arrived 15 minutes late to Penn Station, then stopped at DC for an engine switch. A mile from DC, the engine broke and they spent two hours fixing it. We ended up going back to DC to pick up a new conductor, while they promised us that we would make up the...
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Anonymous

Renee Sounds almost likecmy. Complaint..only mu walker was misplaced..i was going south on 97 to Orlando.i hope i get my walker or im fdim am on set income.hoodluck

1.2
I didn't like
  • Service
  • Delay
  • Bathrooms
#978934
Reply to reviews
ON DEC. 1,2016 MY WIFE AND RODE AMRAX TRAIN#79 THE CAROLINIA TO WISON N.C. AND RETURNED ON DEC.4, 2016 TRAIN #80. WHEN I PURCHASE TICKETS I EXPLAINED THAT MY WIFE WAS CRIPPLED AND THAT I NEEDED A SLEEPER CAR BECAUSE SHE NEEDED CHANGING. SLEEPER CARS WAS NOT AVAILABLE...
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1.8
I didn't like
  • No help for disabled persons
#972307
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At least the problems that you experienced were probably a byproduct of apathy and below average intelligence. Mine were precipitated by a mean spirited condescending ticket agent at the Oakland,California Jack London Square station.He said that the extensive...
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Anonymous

Anonymous I don't know what you presented, since you didn't share, but I do know that Bakersfield is not a major station. Oakland is. And, having recently travelled myself, with the d...

2.5
#970531
Reply to reviews
Chicago Red Carpet wait for your sleeping car area is a Hard hustle at the front desk as you walk in to put your luggage in "Secured" area...during two hour wait someone went into that room and took our souvenirs out of our luggage...cop says the camera doesn't show...
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Anonymous

Anonymous I was taught and practice keep an eye on your luggage no matter what. Blame yourself. If it isn't locked in a baggage locker then it is your responsibility to watch it. Did...

Anonymous

Anonymous You must be the unluckiest person in the world, I use it all the time without issue. Also, it's called the "Metropolitan Lounge", not some *** red carpet thing you made up.

1.0
I liked
  • Great trip till ripped off in chicago secured baggage area
I didn't like
  • Stealing my souvineers or a cover up for chicago racket
#967648
Reply to reviews
Today I rode the Amtrak from New York to Montpelier, Vermont. After arriving at my destination I was exiting the train and slipped and fell on the wet metal part of the floor that is exposed to the outside (I didn't know it was wet or exposed to the rain outside until...
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Anonymous

AD Next time you are on the platform, be sure to hold tight to your mommy or daddy's hand. I am assuming you are a child. Grown ups know that it isn't a train conductor's fault...

Anonymous

Anonymous I feel like there's more to this story that you're not sharing. Amtrak is very good about injuries that pose a liability to riders. You likely had a step and I've heard them ...

Contact Amtrak

Headquarters Address:
Amtrak
10 G Street N.E. Suite 3E-565
Washington, DC 20002
Phone:
(800) 872-7245
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When entering the train at the Homewood Illinois station they do not open the luggage department so you must carry your luggage on the train and set it in the vestibule, however if that location is fill you must carry your luggage upstairs to your seat… on the train...
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