Skip to content
Amscot Financial

Amscot Financial

www.amscot.com
What is your customer experience with Amscot Financial?

Amscot Financial Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Amscot Financial has a 2.0 star rating from 1 review; consumers are mostly dissatisfied, though 100% would likely recommend per the single response.

Key Takeaways for Future Customers

  • Read Amscot Financial reviews before using check cashing or prepaid card services.
  • Expect long hold times and possible denial of transactions even if funds appear valid.
  • Customer service and product diversity matter to reviewers, but verify fees and pricing.

Negative Feedback / Risk Areas

  • Frequent complaints of check denials and possible age discrimination.
  • Reports of prepaid card problems and missing direct deposit access.
  • Concerns about high prices, reliability, and employee working conditions.

Positive Feedback

Some reviewers note responsive interactions after contacting the home office and value the range of services despite service issues.

View full overview ›

Media from reviews

Amscot Financial - This was my promotion money for my rap new labor Apple production...
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
florida cash amscot valid drivers drivers license license proof thanks drivers account
Filter review
Sort by
Susan S Njr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Age discrimination

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Age discrimination complaint at Amscot Palm Coast.
  • - Denied cashing three Athena checks for $34,000 after about an hour of questioning; source not the issue.
Updated by user Jul 21, 2025

I’d say it’s an absolute zero! I’m very disappointed in receiving no response from them. I am now selecting an attorney for the next step.

Original review Jul 18, 2025

My name is Susan Sheehan, and I have a complaint about my visit to Amscot in Palm Coast, Florida, on July 17, 2025. It is about age discrimination against me.

I brought in three checks from Athena to cash and to receive $34,000 in a money order. After one hour of grossly inappropriate questions about my intent on spending the $34,000, my request to cash the three checks was denied. The three checks were something I have cashed in the past, so the source of the checks was not the problem. The representative, Monique, relayed the message from her supervisors that this might be a senior scam.

That is an arbitrary decision based on my age, 78, and constitutes age discrimination. I spoke with a manager today, July 18, named Randy, who said the reason for the denial was that Amscot was not comfortable.

That is arbitrary, as far as I'm concerned, and I'm willing to go further with this. Please contact me with your response.

User's recommendation: Beware of this, and if it is age discrimination against you, pursue the complaint

View full review
Lliam Ccr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amscot can cash a check (even with stop payment), even if you do not have a valid Driver's License. I got the proof

AI Highlights
  • - Amscot cashed a $1,500 check despite stop.
  • - The holder had a suspended license when cashed.
  • - There is a $4,966.48 judgment and $8,025.71 was withdrawn.

Amscot Corp cashed a check that had a stop payment on it for $1,500 and the holder of the check did not have a valid Drivers license. His license was suspended 4 months before he cashed the check.

Amscot had a judgment for $4,966.48 against me and so far, withdrawal $8,025.71 from my bank Account.

Where is the Florida Banking Law, Is this legal, pleas somebody help me. Thanks

User's recommendation: please watch Amscot Corp

View full review
Nicholas D Brk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ascot, England

This was my promotion money for my rap new labor Apple production label Nicholas Dixon it was for my little brother rest in peace little Eddie somebody stole my rap fan profile happy nappy 15 0000k is

AI Highlights
  • - Western Union name changed; a check was cashed at Amscot in Florida City.
  • - Funds for a kids' foundation were affected; prepaid cards ($170) were taken.
Amscot Financial - This was my promotion money for my rap new labor Apple production...

Somebody went into Western Union and changed my name and put their name and cash my check at amscot in Florida City Florida I really need to investigate this because this was money was a foundation for My Dead brother to take care of all the little k it was for the little kids I was going to have a foundation for the kids to help in the black and everybody race community somebody took my Apple prepaid two cards from E eBay and Apple two cars around $170 but about time I got to the place I lost it and somebody got the card and change my profile now somebody is getting my money from my rap thing the only thing I can tell you is I investigated on my phone and if my money is missing from Florida City that's where I'm from

Loss:
$150000

Preferred solution: Full refund

View full review
Tareya R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Looking for my direct deposit

I cannot believe their prepaid card services as my soc.sec.deposit benefit wits there as I remain on hold the whole day ...

User's recommendation: Do not get a prepaid card

View full review
Anonymous
map-marker Orlando, Florida

Check Denied

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Did not let me cash my check due to thinking it was fraudulent.. I was able to cash it the next day at Wells-Fargo.. Nothing fraudulent the check that came from overpayment on my car.

View full review
Anonymous
map-marker Orlando, Florida

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Regular Amscot customer in Daytona Beach was turned down for a payday loan, but a call to home office on Florida west coast secured the usual loan.

After having been a regular customer of Amscot on A1A in Daytona Beach, I was turned down for a routine payday loan. Thankfully, after a phone conversation with this "home office" on Fl westcoast, I was able to get my usual loan. Thank you.

View full review
Anonymous
map-marker Tampa, Florida

Working Conditions

AI Highlights
  • - Work in a glass enclosure with no breaks, up to 16 hours; leaders hold the key.
  • - Strict policies and tests; online job searches monitored.

As an employee, you can expect to be inside the “glass bubble/cage” that is the employee side of a branch location. These employees do not receive any breaks, and are not permitted to leave from behind the camera monitored glass until the end of their shift, which may be as long as 16 hours.

An employee is effectively locked in behind the glass, and only a manager, which they call “leaders” has a key. Much like a prison, these employees are expected to obey an astounding array of policies, procedures, laws, and frequent testing for drugs, their background, credit rating, and knowledge of all that is Amscot. They will be tested for their knowledge of mathematics. Online job boards, such as Monster.com are monitored, and if an employee has a resume open or is serving for another job, they may be questioned about it, and why they are searching for another job.

If a customer owes money, an employee is required to seize those funds when appropriate, often without the customer’s knowledge beforehand. Time to time, customers make death threats against you for taking their money. They are required to have cell phones and cars. The company does hire people who make the free choice to smoke cigarettes.

They must have an open availability and are not permitted to have a second job.They are required to be able to work up to 26 miles from their home. Hygenie and personal appearance are closely monitored, and discussed with employees if there is a problem with hair style, hair color, breath, tattoos (cannot be visible), no colognes or perfumes, weight loss or gain, overall health or decision to see a doctor, variations on uniform, name badge, jewelry, etc. There is a policy and procedure for almost anything you can imagine. There is also something called “required reading”.

The reading is books kept within the branch, and one book in particular is Christian based, although choice of another religion will be permitted, but maybe not encouraged.

If an employee falls “out of line” they will be effectively dispatched without hesitation. This is considered to be “one of the best companies to work for” in Florida.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article