AMP Australia

I am a victim of AMP (AXA), formerly known as Australian Mutual Provident, an Australian banking and financial services provider. Please note, my complaint is not necessarily a statement of facts, but my honest opinion based on my own experience and assumptions. In my honest opinion, I received a substandard, negligent, unethical, reckless and deceitful financial advice by an AMP's (AXA's) adviser, Paul Woodward, an authorised representative of Sydney Financial Planning (Charter Financial Planning) and AXA Financial Planning (currently AMP). Currently, Paul Woodward is an authorised representative of Patron Financial Advice (InFocus Wealth Management).

The advice I received from AMP (AXA) has had catastrophic consequences for me and my family. The financial advisor, Paul Woodward, who acted on behalf of AMP (AXA), first sold me an AXA superannuation product, which did not fit my investment profile, after enticing me to win a fake trip to Hawaii. The adviser, on behalf of AMP (AXA), also provided me a fake superannuation performance guarantee. The adviser Paul Woodward and AMP (AXA) put his own and the AMP's interests first, and mine last. The only thing that mattered to them was to rip me off, no matter what it took to achieve that. Needless to say, the fund lost me money, and AMP (AXA) and Paul Woodward all made money off me and my misery.

AMP (AXA) and their adviser Paul Woodward also provided me with a substandard, wrongful, incompetent, reckless, negligent and deceitful advice regarding a NAB (MLC) Income Protection Insurance policy, which was designed to pay benefits in case an insured person became unable to work (at least one important duty) in their own profession.

First they advised me (via their authorised representative Paul Woodward), with no proper justification and basis for that advice, to cancel my other, perfectly OK and suitable insurance policies, so that they could have an excuse to sell me their own insurance products.

Then they pressured me to buy a NAB (MLC) Income Protection policy, to cover me in case I became unable to do my job.

Then AMP / AXA (their authorised financial adviser Paul Woodward) amended / doctored the signed application form behind my back, without my knowledge, presence or consent.

Now that I am seriously and chronically ill, with some incurable illnesses and unable to work, that policy turned out to be invalid, some seven years after its inception and after having paid thousands of dollars in premium fees to the insurer. I am left to die by AMP / AXA, unable to afford appropriate medical treatments.

AMP (AXA) performed an audit of their own authorised financial adviser Paul Woodward, who I am a victim of, several years ago. They sacked him one month after the audit. He admitted to me at the time, they had sacked him for some kind of wrongdoing / misconduct in relation to the provision of financial services.

AMP (AXA), and their adviser Paul Woodward, fraudulently altered my application form behind my back and without my knowledge, presence or consent, after I had already signed it and left it with the adviser - something that should have never happened.

To make things even worse, my own client file has mysteriously gone missing, as per the financial adviser Paul Woodward and AXA's (AMP's) own admissions. I can only assume it has been deliberately destroyed to cover up numerous wrongdoings, frauds and white collar crimes - which is not fair.

If the above is not fraud and white collar crime, I don't know what is.

Needless to say, AMP (AXA) were happy to turn a blind eye on all these breaches and irregularities, and financial destruction of innocent clients, as long as the financial adviser was bringing to AMP (AXA) more revenue, no matter how. Amazingly, on the other hand, in their fight against me, AXA (AMP) are claiming that the financial adviser in question was competent, diligent etc - in other words a great financial adviser. He cannot be both at the same time, on the one hand being sacked for the alleged and presumed incompetence and recklessness, and on the other hand, when it suits the AXA's (AMP's) arguments against me, the very same adviser cannot be highly competent, diligent, ethical etc. Their arguments are full of contradictions, and if it was not sad, it would be laughable.

AMP (AXA) did not care about doing the right thing.

Of most alarm, is the fact that AMP (AXA) permitted and enabled the financial adviser (Paul Woodward) to continue to provide financial services on their behalf, despite his alleged wrongdoings.

AMP (AXA) eventually sacked the adviser, Paul Woodward for some kind of financial services wrongdoing (as per his own admission).

However, Patron Financial Advice (InFocus Wealth Management) has continued authorising the financial adviser to continue providing the financial advice - despite my complaint to them about the adviser's various breaches and wrongdoings, which is highly disappointing.

AMP (AXA) have declined to compensate me for the losses their errors, deceit, fraud and negligence caused me. Instead, they have dug in, fighting with me for six years already, using their unlimited financial muscles, trying to justify and reason that their actions and financial advice were ethical, competent and of a highest quality, and that their financial advisor was a great and competent financial adviser - something that is impossible to even attempt to justify with a clear conscience, especially in light of AMP (AXA) sacking that same financial adviser for, presumably, inappropriate and incompetent financial service practices.

I have written to the management of AMP (AXA), to plead with them to stop this insanity, to make it right and pay me my money so I could move on with my life. They have ignored all my requests. I have been treated as a sub-human, despite the fact it is AMP (AXA) who have got me into this situation in the first place. I have offered them multiple chances to rectify the wrongs their organisation did to me.

AMP (AXA) tormented me at my weakest moment.

The following are the management and the board members of AMP (AXA) I have written to, and who have all declined to act and to right the wrongs their company and the financial adviser did to me, and instead have threatened me through their company's lawyers:

Craig Meller - Chief Executive Officer and Managing Director

Adam Tindall - Chief Executive Officer, AMP Capital

Pauline Blight-Johnston - Group Executive, Insurance and Superannuation

Megan Beer - Acting Group Executive, Insurance and Superannuation

Rob Caprioli - Group Executive, Advice and Banking

Stephen Dunne - Managing Director, AMP Capital

Gordon Lefevre - Chief Financial Officer

Matthew Percival - Group Executive, Public Affairs and Chief of Staff

Craig Ryman - Chief Information Officer

Paul Sainsbury - Chief Customer Officer

Brian Salter - General Counsel

Wendy Thorpe - Group Executive, Operations and Director, Melbourne

Fiona Wardlaw - Group Executive, People and Culture

David Cullen - Company Secretary

Vicki Vordis - Company Secretary

Simon McKeon AO - Independent Chairman

Patricia (Patty) Akopiantz - Independent Director

Catherine Brenner - Independent Director

Brian Clark - Independent Director

Paul Fegan - Independent Director

Holy Kramer - Independent Director

Trevor Matthews - Independent Director

John Palmer ONZM - Chairman

Professor Peter Shergold AC - Independent Director

In summary, AMP (AXA), its financial adviser Paul Woodward, Sydney Financial Services and / or NAB (MLC):

• Destroyed / deleted my insurance file, in order to cover up various wrongdoings on my case and documentation, including forgery and fraud, and to make it virtually impossible for me to prove anything;

• Fraudulently altered my application form behind my back and without my knowledge, presence or consent, after I had already signed it and left it with the adviser;

• Pressured doctors and other 'independent' experts to change their reports or to write favourable ('cash for comment') reports to support the insurer's objectives of cancelling rightful claims;

• Cherry picked doctors to write favourable reports;

• Provided me with a negligent, reckless and deceitful financial advice, making me cancel my other, perfectly OK insurance policies (held through my employers) in order to buy the NAB's insurance product so that they could make money off me;

• Fabricated evidence and made up false accusations against me in order to muddy the waters attack my credibility;

• Used deliberate tactics to delay things for SIX years already, in order to wear me down and to force me to either walk away or commit a suicide;

• Bullied and harassed me and my family, including my fragile and elderly 78yo mum, as a weapon to pressure me to give up;

• Distributed (the adviser did it) *** material to the AMP clients, potentially involving minors, via a financial adviser;

• Threatened me through their lawyers against speaking up.

My life is in ruins and my livelihood is destroyed as result of the wrongful, unethical, negligent, incompetent, deceitful and substandard advice provided by AMP (AXA).

I am now in a desperate situation, unable to afford all the treatments and medications I require, and on top of my multiple chronic illnesses, I have to fight a marathon court battle against two multinational, multi-billion dollar organisations. Every day is a living *** for me, caused by AMP (AXA) and their financial advisor Paul Woodward. I am slowly dying as a result of the AMP's (AXA's) actions.

Do NOT have any dealings with AMP (AXA). Stay away from them. Don't trust AMP (AXA). And if you complain, they will only try to protect their interests and won't protect you; won't even apologize!!

To them, you are not even a person, but a piece of paper. They could also destroy you and your life, and will just let you rot and die in order to protect their dollar and will do whatever it takes, no matter how morally corrupt, to cover up their incompetent, reckless, negligent and unethical practices.

Hopefully, in the near future we will have a royal commission or a federal Independent Commission Against Corruption (ICAC) set up in Australia to investigate the white collar crimes within the banking and finance sector, with powers to persecute and jail those responsible, and to compensate the victims.

The above alleged crimes have been reported to the NSW Police, and the investigation is currently ongoing.

Have you ever received an improper financial advice from AMP / AXA / Paul Woodward / Sydney Financial Services? Have your insurance / banking documents been altered behind your back and without your knowledge / consent, or mysteriously disappeared?

Do you suspect you are a victim of a sub-standard, poor, reckless, fraudulent, deceitful, criminal or incompetent practices from the National Australia Bank, MLC, AMP, AXA or Paul Woodward, a financial adviser/planner from Sydney?

Please email me confidentially to: syd2000review@***.com

I need your help.