New Reviewer

Bad business

Yes I wanna file a complaint against the management, Bad business and bad customer service My phone number is 443790****, Today is July the 7th 2022 Still waiting on the phone call from corporate office and It's been 2 days Something needs to be done Well I'm going to report it to th to the Better Business Bureau

User's recommendation: Don't take your Vehicle to Amoco.

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ID
#3739409 Review #3739409 is a subjective opinion of poster.
Location
Hyattsville, Maryland
Loss
$500
Preferred solution
Full refund
New Reviewer

Bad service

Check engine light on. Charged over $800 and didnt fix anything. Light back on after 22 miles. Then told had a cracked head

User's recommendation: Go somewhere else.

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ID
#3485688 Review #3485688 is a subjective opinion of poster.
Location
San Diego, California
Loss
$800
Preferred solution
Let the company propose a solution

Complaint

I had my 2004 lincoln ls towed to the Albany shop dealt Vinny the Mechanic has been nothing but rude unprofessional zero customer service support lied about when invoice was turned in as it was confirmed by Car shield that no invoice was received its been three weeks he diagnosed car as needing a transmission hard shift was the problem he installed a transmission did not fix the hard shift made it worse and told me he didn't know what was wrong with it. Causing stress dealing with this rude person has been the worst customer service ever this man is dishonest and should not be employed there. My car still is at Amoco due to his lack of communication with Car shield

User's recommendation: Don't do business here.

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ID
#3434807 Review #3434807 is a subjective opinion of poster.
Location
Fort Plain, New York

New computer system froze my credit card.station attendant did not know what to do.

poor service.................................................................................................................................................................................................................

User's recommendation: do notput crdit card into new computeer pump.Make sur attendant is present.

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ID
#2592583 Review #2592583 is a subjective opinion of poster.
Location
Brooklyn, New York

Review about Transmission Replacement from Atwater, Ohio

I had my pick up transmission replaced, and it has 3000 miles on it, it is out warranty timewise it's 18 months but the transmission is trash. My local Canton Ohio Amoco wants to charge another $1200 on top of the 2500 for the original repair. I just think it's very unprofessional, and I just want the world to know. I will never use their services again. No integrity. They could really care less.
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ID
#510449 Review #510449 is a subjective opinion of poster.
Location
Atwater, Ohio
New Reviewer

Transfer case replaced unnesccesarily-it ain't over.

Took my very clean 1996 Dodge 2500 4X4 in to Spartanburg SC Amoco. Had roaring noise in 4X4 shifter. They kept it for 7 days. They said it was a bad transfer case. I questioned them about replacing the entire TC - told them I wanted to see the the old one. I had my doubts about it but I agreed to have them replaced it since they assured me it was the problem. I even called back in an hour and questioned the manager again about replacing the entire TC - he said it was best to replace it. My gut told me different but I didn't listen and I should have.. Picked the truck up today - minus $1800 for the TC and a rear end seal. Truck was completely filthy - grease and oil all over it - inside and out. Called the manager out to the parking lot - he tried to clean it up - now I'm really pissed. Drove the truck no more than 45 seconds and the same noise is still there in the shifter....my head spins around twice ..! Turn around go back, now manager is in truck for a ride. The bottom line here is I determined there was nothing wrong with my TC - they just put another one in for the *** of it - one other thing, they stuffed padding under the floor boot at the shifter the hide the noise...!!!!! I gave them 24 hrs. to find the problem - I'll be there at 18 hrs. the get my truck and my refund. I should never have left my truck there today...worried now. I called over there and told the manager do not drop any drive shafts down or remove any parts from my truck unless I'm there. If you're going to screw someone make sure that someone doesn't know more than you. 7 days without my truck - truck is filthy - was not permitted to talk to mechanic - temporarily spent $1800 for nothing.....no, it ain't over. Note: Of course they don't have the old transfer case after I said I wanted to see it. He said it had metal chunks in it - I told him he must have put the " metal chunks " in the new TC since the I have the same roaring noise. Got to go - getting mad all over again..! I'll be there when they open in the morning. Beware and be warned of Spartanburg, SC Amoco.
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ID
#223484 Review #223484 is a subjective opinion of poster.
Location
Greenville, South Carolina
Loss
$1800

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