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I am writing in response to the comment out of Illinois. I worked for Amica for close to 3 years at a local branch. The turnover was ridiculous where I was as well. The company prides itself in customer service, but is creating conditions that do not support that goal....
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The pay is terrible for new employees. The management turn over is constant in the client sales/service department. It use to be a great co to work for. They micro manage to the extreme of how many calls you take, time your off phone, come in late after 1 min, call you...
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Anonymous

Anonymous I'm sure complaining and being miserable has gotten you quite far, but you might consider finding a new job. Supervisors and leaders do not need to hear your problems, they ne...

I was involved in an accident on June 22nd 2016; it took OVER a month for a "decision" to be made on a non injury accident. Amica is the insurance provider of the driver who hit me. He was pulling out from a shopping center onto a public roadway, attempting to cross my...
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Anonymous

Anonymous All insurance companies represent THEIR client, not the claimant. The burden of proof is on the claimant when attempting to collect. That's how insurance is set up by contract...

1.0
I didn't like
  • Avoid this company at all cost
  • Unethical
  • Lies
#895426
Reply to reviews

Home Owner Insurance Review

#897904
1.0
Buyer BEWARE this Company has taken my money and kicked us out of our borel on August 8th, mind you we have nowhere to go
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Poor Customer Service Review

#535378
I called today 9-17/14 and spoke to Tiffany, wanted car and home insurance looking for prices to switch to amica Tiffany told me to have a good day and hung up! Are you kidding me! So much for great customer service! Which is my job! All set your company will never get a good review from me!
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Poor Insurance Services Review

#514795
Amica home owners insurance is the worst. Due to construction defects my family and I have had to leave our home. We have a large family. My husband and myself have six small children and they put us in improper hotels that only had two beds. We live in a large colonial! Insurance companies ares supposed to help when you have a problem, not toss you around.Want some advice, GET A LAWYER
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I was with another company before taken the bait for a lower rate to switch to Amica for home service. They don't pay your claim if you're a new customer, their customer service is poor, and they run Ponzi scheme that is licensed by the certain state department, they...
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1.0
I didn't like
  • Avoid this company at all cost
#818862
Reply to reviews
I was hit by an Amica insured driver.She was ticketed and they refuse to assume all liability. They have dragged my case out for more than two years. Now they wont even give me enough to get a car so that I can go to school and got to work so they that I can achieve my...
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STAY AWAY.... Had my bill set up to be payed auto-pay by credit card. After many years of paying this way, one month there was a credit car issue. My premium did not go thru on my credit card. INSTEAD of calling me... THEY SIMPLY CANCELLED MY POLICY. I called and...
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Anonymous

Anonymous The exact same thing happened. The only notification I received was that it was cancelled. Well played Amica, well played. I guess the lesson is that they won't send you notif...

Pleo

Pleo I laughed out loud at your "preferred solution". LMAO!I agree. I hate insurance companies. All of 'em. Huge racket.

We were insured with Amica for over 30 years. In fact had two homes, two cars insured with them. We recently built a house in Hull MA, when we called them to insure this house we were told they do not insure homes in Hull? Our condo was in Hull and they insured...
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Anonymous

RJ Judy, just take ALL your business elsewhere if those morons don't appreciate your loyalty. Hit 'em ($) where it hurts!

Anonymous

Anonymous A lady had two houses insured through other companies. She called Amica and after 2 hrs. on the phone was told she was insured. She was (((NEVER))) told insurance coverage dep...

I didn't like
  • Not treating a long term customer correctly
#712892
Reply to reviews
I was hit by an Amica insured in a parking lot on 8/16/15. The claim rep M.Sankey will not respond to emails or phone calls. I have been trying to get a claim update and my vehicle repaired for 30+ days. Their insured told the police that he didn't see me so I don't...
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Anonymous

Anonymous No phone calls or emails. Let them know in writing, several copies, that you will be going to court against their insured. Copy to the insured driver as well.

I was backed into by an Amica insured out of Tampa Florida, on 12-27-2014', in the Publix Parking lot around 3:30 p.m., by older man, we were both in adjacent Handicapped spaces at the entrance of Publix Grocery. My wife and I had completely backed out of the space,...
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I’ve been being ran around in circles my mother is 90 years old and the bathroom is a necessity for here amica home insurance has been very unprofessional the way there handling the issue they sent out 3 adjusters and I’ve been through 2 supervisors and the problem is...
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Anonymous

Anonymous The state Bureau of Insurance can be fraught with red tape & delays. Since insurance fraud has become a big focus, I think the overseers at the bureaus are prone to side w...