Anonymous
map-marker Port Richey, Florida

Questions about the summer kids program

I am inquiring as to the kids' program being sponsored by AMF as to the dates and days kids are allowed to use it. I know of a bowling alley that participates in the program but they have now put specific days and times that it will be accepted and I know that there are parents that work and are unable to make it in those times and days. I was just wondering if the lanes can modify the scheduling of the use of your program. Please advice. Thank you.
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Anonymous
map-marker Lake Saint Louis, Missouri

Call for information

Yes I have contacted you guys all right question on wiring a a strike masking board but you guys have not got back to me to tell me how to where it up because the diagram that I have does not tell anything and how much voltage or anything like that I would like to know this information so I can wear it up like it should have been when they was put in before we bought the center would please get in touch with as to tell us had to wear them up for voltage and The bowling centre phone number is 1 61* ***- **** But sometimes we are not there so I'll also give you my personal cell phone so you can call and answer my question and that it is 1 61* *** **** I would really appreciate hearing from you so I can get them wear it up and keep customers happy and bowling
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Anonymous
map-marker Lake Saint Louis, Missouri

For information

Yes I have contacted you guys all right question on wiring a a strike masking board but you guys have not got back to me to tell me how to where it up because the diagram that I have does not tell anything and how much voltage or anything like that I would like to know this information so I can wear it up like it should have been when they was put in before we bought the center would please get in touch with as to tell us had to wear them up for voltage and where to wear them up it would be really appreciated The bowling centre phone number is 1 61* ***- **** But sometimes we are not there so I'll also give you my personal cell phone so you can call and answer my question and that it is 1 61* *** **** I would really appreciate hearing from you so I can get them wear it up and keep customers happy and bowling
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User's recommendation: they do not get back to you

Tyrone C Leq

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Verified Reviewer

Need Compensation

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I worked at Southtown lanes in Bloomington last summer for 2 days open to close on both shifts and I have yet to be compensated! At this point Im starting to get upset. I was patiently waiting I talked to the managers multiple times they kept telling me that they reached out to HR but nothing happened! I talked to HR and they said I should be receiving my money soon almost a year has passed and they have yet to make things right. Im glad I left that place cuz look at how they do you!!! The managers seem to not care cuz deep down they are mad cuz I left that company without an explanation but I seen plenty of things that showed me this company is not good to work for. Just cuz I quit in a unprofessional manner doesnt give them the right to not pay me!! Seriously this needs to be resolved or Ill take it to court if nothing happens in the next week!
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Loss:
$384
Cons:
  • Not being payed for working
  • Managers they dont care

Preferred solution: The money I earned for working 2 double shifts open to close

User's recommendation: Not being compensated is illegal!

Annette M Hcs

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Verified Reviewer
| map-marker Fullerton, California

Bad business practice

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I purchased a groupon to use at AMF. I looked it up and location was open. One week after I purchased it all AMF locations I could go to were closed down because of covid. I reached out to groupon to see if I could use the $72 I spent elsewhere. They said it was non refundable and to call AMF. I was only able to email them. And AMF told me that I could only use what I the purchasing price was at the AMF location after the covid is over and that they would not accept the groupons afterwards. The whole reason I buy groupons is because its expensive to take all my grand kids bowling. I cant afford to do it otherwise. I just basically lost 72 and they do not care that I am losing this money because of this darn covid. And here is the topper I am still getting advertisements that they are still selling this groupon even though the locations are closed and they cannot be used. That is stealing. I normally love AMF I take my grand kids there all the time. My kids and I have spent quite a bit of money there. But I wont be going there again if this is not rectified.
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Loss:
$72
Pros:
  • Normally a very good company with great customer service
Cons:
  • Being very dishonest selling something that cant be honored

Preferred solution: Deliver product or service ordered

User's recommendation: Buyer beware

Angry P Syl
map-marker Aliso Viejo, California

Lacking Ethics - Lacking Heart

We had a TERRIBLE experience here. Read on - don't patronize terrible business owners with atrocious business practices. Patronize Irvine Lanes Bowling Lanes on Michelson instead. Alan McDuffy (manager) and David Kizawa (GM) refused to speak/assist with us. An employee actually told us the only way to get their attention is to come back at night, on Tuesdays, when David is at the alley, walk in, and be vocal at the front counter. Forest Lanes is having a dispute with adjacent businesses. Per other owners, Forest is trying to lease parts of its parking lot to the businesses. Here's how this dilemma affected us. We take our employees to lunch and bowling as a reward and recognition. Went today. Dined at an adjacent restaurant, then headed to the alley for bowling. Turns out the bowling alley contracts with a towing company to tow any cars that park NEAR the property line with the restaurants. Doesn't Forest management come out and visually inspect what they are towing, or actually observe the people not being their patrons before towing? No. The towing company explained that Forest Lanes has a contract with them to come out and two, daily, at noon and 1 pm, any cars within a 40 parking slot area. Really?!?!? So for those of us that don't eating bowling alley food, and patronize two businesses - the restaurant AND the alley - we get caught up in the grudge match between the two businesses? Tried to speak to the bowling alley, to show we were customers. The GM (David Kisawa) refused to speak to us. Alan McDuffy (manager) refused to come out as well - sent a concession stand supervisor to explain that it's an "automated towing program." Again - really?!? What looks to be 300 spaces, of which approximately 20 cars were in the lot - and you take out your business dispute on actual customers? Stood with a man that wasn't your customer - had parked there to run in for 10 minutes to a sandwich shop. He's early 50's, works as a mechanic - had tears in his eyes because the $280 had a real impact on his family. Again - common sense - if you have a bone to pick with an adjacent business, you act in a respectable manner and deal with that business. Towing/hurting customers? Towing/hurting other people that used one of 250+ open spaces to run to a sandwich store? I had the funds to pay - he didn't. Shame on you and your practices. Shame on you for not tackling your real problem and dealing with it (the adjacent businesses) like a respectable business leader. Shame on you for towing your own customers and then refusing to either tell the towing company to waive it, or reimbursing them for the funds. Sad part for you is that I'm the vice president of our company, that approved the Christmas and mid-year bowling parties at your lanes (we're the group that comes in with 95 employees). Irvine Lanes are approximately 10 minutes farther from us - but we'll be taking our business there. Isn't that great? You stick it to your customers - you lose more revenue that you gained in open parking lots. Do the math. Rethink your policy. And, when in doubt - just remember, don't stick it to your customers...take it up with the folks you really have a problem with - the adjacent businesses.
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Loss:
$280

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