My sister purchased my daughter a twin bed for an early birthday present from Big Lots (Lima, OH) Jan 2016. Last fall, the bed collapsed when my daughter sat on it. The drawers stopped opening & closing, as well. She's not overweight & the bed was well taken care of....Read more
I bought a simple cabinet to store linens and received product on time. When received it appeared to have been previously opened and resealed with clear tape on both ends. I suspect that product had been dropped in some manner and loose items (hardware) were missing...Read more
I received my furniture (terrible furniture) but I am stuck with it. Everything came but the desk. Back ordered for 3 months. Finally received the desk, hardware was lost in shipping, called to get a hardware package for that desk. They said it would be 3-5 business...Read more
Ameriwood Customer Care Review
by Schultcz22 #1024026
Product was missing parts and had too many pieces to assemble...it took 4 and half hour to install. There customer service was very courteous I was able to speak to someone at first call and they are shipping me the misding parts for free.
Ameriwood Shipping Service Review
by anonymous #932881
We paid for early delivery and when we called FedEx the aid they have not even received the package on the day that it was supposed to be delivered what kind of incompetent *** take yourmoney for early delivery then put forth no effort to make it happen
Other Product Review
by anonymous #754120
*** poor company if you ever want to talk to a person. They do NOT answer the phones.
Ameriwood 5-Shelf Bookcase Review
by anonymous #719676
Bad customer service! Wait! Let me rephrase that, there is no customer service. I have been trying to call them for the last 4 hrs, nothing. I've been getting a recording telling me their business hours.
Everything was great until assembly. The boards appeared scratched and distressed but I overlooked that for a completed product. Discovered that the 2nd to last step of pieces could not physically be accomplished. The product broke when we tried to fix their error. The...Read more
Cheap purchase price. At $130 the twin bed support with two drawers was too much to pass up. Gawd, I wish I had. --- Cheap materials. The pressboard is cheap even by pressboard standards. If you miss-screwed once that was it. There was no second chance The screw...Read more
I bought the 70" tv stand and when received 2 weeks later 4 pieces were broken,called customer service and the person on the phone sounds like they hate their job and despise customers,replacements sent a week later and 3 piece were good but the 4th had a big deep...Read more
I purchased an Ameriwood TV stand from Walmart website. The item was delivered with broken pieces. I contacted Walmart was referred to Ameriwood. Customer service was almost impossible to reach (waited for 30 mins). Also emailed Ameriwood for replacement parts.Customer...Read more
NOTHING matched up! missing 7 brackets, the center back panel. it was the biggest waste of money I have ever spent! It looks horrible because the wood panels and edging does not match at all! It was the hardest furniture piece I have ever assembled. Not only did I have...Read more
I bought the cabinet with storage bins. I do not profanity, but trying to put this system together almost took me there. This is the worst piece of *** I have EVER bought! EVER!!!!!! The "cams" do not fit. When I thought that I had them together they came apart. It...Read more
Bought a 3-shelf bookcase at Walmart. No missing parts and it went together just fine (although one locking cam seated too deeply in its hole and needed some prying to get it to connect with its pin). There was some slight damage to the corners of a couple of shelves....Read more