map-marker Mount Laurel, New Jersey

Overcumbersome Amerisource - Loose Clients

Amerisource is overbearing verification factoring company, they go over and beyond to protect themselves including alienating your clients. Not an easy process and really not worth the risk of loosing clients because of them just for the funding... Currently looking into other factoring companies who understand our industry better... AmeriSource is not a fit for all... Good rates and good sales person but as to Management of the Client, they are terrible... When looking for a factoring company do your research, ask more questions about how they manage their clients and what requirements will be if they will not tell you or you can not put a process in place then start to look for another. Look for a factoring company that already is familiar with your industry... A lesson we are learning, not all factoring is the same... find the right company for you... They do all they can to push the date they will fund you... Just look for another factoring company... Used them with 1 client for a year and used them with another venture for a year and now learning more about factoring and that we have choices... Shop the factoring companies and find the right match...
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Orman Pyf
map-marker Amelia, Ohio

Lost customer due to AmeriSource Funding

I own a small logistics brokerage and was using AmeriSource Funding to fund my carriers until I had enough reserves to fund my carriers myself. AmeriSource would call my customer to confirm load amount, for some reason my customer(s)did not like the "Micro" managing that AmeriSource did, like send them 5-7 emails a day and also call and demand that they confirm. Finally my customer called asked me what would it take to get AmeriSource out of the picture completely because they like dealing with me but not AmeriSource. Both my customer and I came to a resolution and I informed AmeriSource, once I did that they became very nasty towards me and their emails/phone calls tripled to my customer. Our inhouse attorney and the VP from my customer emailed demanding that they stop harassing them. My customer sent payments to me which I forward to AmeriSource immediately, then my customer sent all outstanding payments to AmeriSource for them to release the account. AmeriSource received my customer's final payment 03/11, but placed a 10 day hold on the account "to make sure the check clears" and still won't release my customer. Today my customer has informed me that due to AmeriSource's unprofessional manner that they cannot do business with my company until they have a release letter from AmeriSource. AmeriSource has refused to release anything, even though the account is paid in full, they won't even release my customer pending the check clearing the bank. They wont release any of my funds either. This has effected my livelihood and the livelihood of my employee's.
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