Ameriprise Financial Reviews
Ameriprise Financial Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ameriprise Financial has 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied; recent recommendations say "RUN" and advise against managed accounts, with recurring reports of long hold times and lost paperwork.
Positive Feedback
No positive themes appear in the recent Ameriprise Financial reviews; available feedback is critical of service and account handling.
Negative Feedback / Risk Areas
- Frequent Ameriprise Financial customer complaints about lost paperwork and delayed trust transfers.
- Extremely long customer service hold times and inconsistent account statements.
- Allegations of advisor errors, margin account handling, and poor phone support for beneficiaries abroad.
Key Takeaways for Future Customers
- Expect to research Ameriprise Financial reviews and prepare for slow trust transfers and extended calls to customer service.
- Confirm transaction dates and retain full documentation when working with advisors to mitigate dispute risk.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ameriprise Financial has 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied; recent recommendations say "RUN" and advise against managed accounts, with recurring reports of long hold times and lost paperwork.
Positive Feedback
No positive themes appear in the recent Ameriprise Financial reviews; available feedback is critical of service and account handling.
Negative Feedback / Risk Areas
- Frequent Ameriprise Financial customer complaints about lost paperwork and delayed trust transfers.
- Extremely long customer service hold times and inconsistent account statements.
- Allegations of advisor errors, margin account handling, and poor phone support for beneficiaries abroad.
Key Takeaways for Future Customers
- Expect to research Ameriprise Financial reviews and prepare for slow trust transfers and extended calls to customer service.
- Confirm transaction dates and retain full documentation when working with advisors to mitigate dispute risk.
Kuala Lumpur, Kuala Lumpur
Benefecery
- - User is a beneficiary of their boyfriend's will.
- - Cannot reach the 800 number; seeking contact.
- - They're overseas and provided +60 0165****22.
Hi, I was informed that I am one of the benefercery of my boyfriend 's will. I tried to call your 800 number but it did not go thru .
As you see, I am now living at overseas, and its hard for me to contact any of you guys. It's there a way for me to find out anything or can someone contact me .
+60 0165****22. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible service
- - Took 5 months to transfer the trust to me, the trustee.
- - Paperwork was lost; 40+ hours on hold; equities transferred, cash conflicts with service.
Took 5 months to get a trust transferred to me, the trustee. They kept loosing paperwork, untrained staff on phones, 40+hours in hold.
Equities finally transferred.. Now, todays online statement, says I still have cash in account. Customer service says I dont have it. WTH is going on?
More time on hold today and waiting for a call back. I am beyond pissed!!!
- Cant get your money out
Preferred solution: Deliver product or service ordered
User's recommendation: RUN, RUN to another company! Don't even give them a chance!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get all my money out from them
- - Trust transfer took months; paperwork was lost and information was erroneous.
- - Online statement shows cash; service says none; not recommended.
Trust account transfer to me, the trustee, took months and months to complete. They loose paperwork, give erroneous information, are horribly trained.
Have spent well over 40 hours on hold, sent multiple full copies of trust and took over 5 months to get equities out. Now my online statement says I have cash sitting there. Customer service says I don't have any!
WTH. NEVER, EVER, WOULD I RECOMMEND THEM.
Preferred solution: Deliver product or service ordered
User's recommendation: RUN, DONT WALK, AWAY FROM THIS COMPANY
Sioux City, Iowa
Look if you have a margin account
If your stocks are all invested, they open margin accounts to pay their monthly fees. I am moving my account
User's recommendation: Do not have a managed account at Amperise
Ameriprise financial advisor does not tell the truth!
- - An advisor's error cost my investments $4700.
- - He says a disclosure allowed the trade date, but I have not seen it.
Jeff Wallace from Ameriprise financial made a mistake that cost my investments $4700 and it will not tell the truth to his supervisors so they can correct his error. He stated that mutual funds would be sold on a specific date and it did not happen too many days later.
As a result the cost of the funds were $4700 less than on the date that he should have done the transaction. He is telling his supervisors that he rated disclosure that stated funds may not be traded on that date but as of yet I still have not seen or heard the disclosure.
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Ameriprise is great about calling you when they want to sell you something ie make trades, sales or new purchases but for information pffft. Calls from Ameriprise have tripled this year.
I'd dump your money into a self directed online account like those on Etrade.
Do it yourself. No need to pay advisor commission quadruple what an online trade would cost else where.
Ameriprise has become more high pressure than usual over the last year. One advisor wants me to re-do ALL of my investments and put them in new ones. That would be a laundry of transactions and commissions for the advisors & company.
Although not necessarily beneficial to the customer. Also goes against my goals and strategies for my current investments.