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AmeriHealth Caritas

AmeriHealth Caritas Reviews

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AmeriHealth Caritas Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

AmeriHealth Caritas has 1.0 star rating from 1 customer review; consumers are mostly dissatisfied. Recent recommendation says "Don't use them if you don't have to". Reviews cite problems with billing and customer service and a high price level.

Key Takeaways for Future Customers

  • Check AmeriHealth Caritas reviews and verify prior authorization timelines before switching plans.
  • Be prepared to follow up repeatedly on billing and customer service issues.

Negative Feedback / Risk Areas

  • Frequent AmeriHealth Caritas customer complaints about held prior authorization and poor staff attitude.
  • Billing disputes, high price level, and reported HIPPA and ethics concerns raised by a reviewer.

Positive Feedback

No positive experiences were reported in the available review; no favorable ratings were recorded.

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TMonroe M

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They’re holding my prior authorization!

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AI Highlights
  • - Amerihealth is withholding my meds due to a prior authorization and I have endometriosis.
  • - Escalation on July 5 and I am still waiting weeks for meds.

Amerihealth is knowingly holding my prior auth for my meds. I have endometriosis and without the medication, i can literally bleed out. I have not had this medication for weeks and everytime i call all i get is attitude.

They told me on July 5 that the issue was being escalated and now here we are at the 17th and nothing.

I have reached out to a lawyer for negligence on their part and for a HIPPA AND ETHICS issue since they think they can dictate my patient autonomy.

Please fix it.

Preferred solution: FIX THE ISSUE AND FIX THE REPS ATTITUDES!!!

User's recommendation: Don’t use them if you don’t have to

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Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Insurance Claims Tips: What Red Flags to Watch Out

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Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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