Americold
Americold Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Americold has 1.3 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Please let the customer service pick up the phone , especially the Boston location, that we have tried virtually every single day for one straight month……to just no avail. That will be helpful if they can at least answer the phone".
Review authors value the most Exchange, Refund and Cancellation Policy. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Americold has 1.3 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Please let the customer service pick up the phone , especially the Boston location, that we have tried virtually every single day for one straight month……to just no avail. That will be helpful if they can at least answer the phone".
Review authors value the most Exchange, Refund and Cancellation Policy. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Doylestown, Pennsylvania
Americold 91 First Ave, Covington Township, PA 18424
I believe someone from corporate needs to travel to this distribution center, unannounced and see the cluster that goes on here, holding truck drivers hostage for hours on end for absolutely nothing..they unload the trailer charge over 300.00 lumper fee and hold us hostage for another 2 hrs..its not fair to the drivers to get treated like this..also they need restroom facilities for the drivers and not 2 disgusting porta potties that look like they havent been cleaned in weeks..no vending machines or nothing for the drivers
Storage for frozen juice
It is close to impossible to get someone on the phone. As for the Boston location, it is practically impossible.
They say to speak to a customer service, dial 3, and when you do just what is asked of you, the message goes I still dont understand. We need a workable number and a system that can understand.please post a number where humans can contact each other
- Bad customer service
Preferred solution: Apology
User's recommendation: Please let the customer service pick up the phone , especially the Boston location, that we have tried virtually every single day for one straight month……to just no avail. That will be helpful if they can at least answer the phone
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