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Americo Financial Life and Annuity Insurance Company

Americo Financial Life and Annuity Insurance Company

www.americo.com
What is your customer experience with Americo Financial Life and Annuity Insurance Company?

Americo Financial Life and Annuity Insurance Company Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Americo Financial Life and Annuity Insurance Company has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; a recent recommendation states "AVOID AT ALL COSTS AMERICO INSURANCE FOR LACK OF ETHICS."

Positive Feedback

No clear positives in available feedback; product diversity and price level are criticized while no customer service strengths were reported.

Negative Feedback / Risk Areas

  • Reports of being misled by agents and difficulty with policy cancellation and refunds.
  • Poor customer service and unreturned calls despite follow up on billing disputes.
  • High price level and limited product satisfaction in Americo Financial Life and Annuity Insurance Company reviews.

Key Takeaways for Future Customers

  • Read Americo customer complaints before buying and verify agent disclosures.
  • Double-check billing to avoid duplicate payments and confirm refund policies.
  • Document all communications when seeking policy cancellation or refunds.
View full overview ›

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Didn't cancel or refund my policy

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AI Highlights
  • - Agent misled me into a Florida Blue policy without pricing.
  • - Paid Americo with two companies; no refund of $1,200 after a month.
Updated by user Aug 06, 2024

Americo refused to refund all premiums I paid, this company is the worst. First the insurance agent misleads me, second Americo doesn't take any accountability for it neither the agent.

Original review Jul 30, 2024
Was misled by a Florida insurance agent into getting a policy with Florida Blue who never broke down its pricing. Later my CPA realized I was making 2 payments to different companies and one of them was Americo.

I was overpaying for life insurance to Americo which the agent misled me into getting without my knowledge.
I created a claim with Americo, explaining them a valid reason for cancellation and refund and followed up with them for about a month.

They DID NOT cancel or refunded $1,200 I've paid for a life insurance policy the agent misled me into getting.
The company didn't return my calls and ended up sending a letter after a month stating they WON'T REFUND my money. I would recommend Americo to anyone, awful customer service and unfair treatment to their customers.
Loss:
$1200
Cons:
  • Will not refund your money back
  • Unfair
  • Unethical

Preferred solution: Full refund

User's recommendation: AVOID AT ALL COSTS AMERICO INSURANCE FOR LACK OF ETHICS

View full review

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Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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