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Verified Reviewer
New Reviewer

Terrible commercial

In your commercial one lady is talking about their tests well she needs to fix her speech when she says about your DURABILITY test what she says is DURBILLY TEST.IT SOUNDS SO STUPID!!!

User's recommendation: Word on pronunciation of words.

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ID
#4522870 Review #4522870 is a subjective opinion of poster.
Location
Tupelo, Mississippi

Just get back to me. That’s all

Its not a complaint, except your website impossible to navigate. What are a hundred symbols? Are you for real?
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ID
#4278513 Review #4278513 is a subjective opinion of poster.
Location
Worcester, Massachusetts

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Verified Reviewer
New Reviewer

Cannot log in to my account

I have been emailing the support services and keep getting the same paragraph. Absolutely no resolution

User's recommendation: Don’t subscribe for online recipes.

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ID
#4129555 Review #4129555 is a subjective opinion of poster.
Location
Picton, Ontario

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New Reviewer

I paid for a book that never arrived

On May 12, 2022 my credit card was charged 32.60 US $ for your book on keeping the gut healthy. I had made this purchase for my son Federico Bisiani 1877 Willoughby Ave Ridgewood, NY 11385 As I pressed the purchase button I realized that what was NY had turned into NM. I wrote to the customer service SEVERAL times but got no answer. Today I saw that the card was charged. What can be done about it?
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ID
#3611718 Review #3611718 is a subjective opinion of poster.
Loss
$33
Preferred solution
Deliver product or service ordered

Missed issue of magazine

They failed to respond to my email so they had to call. It would have been better if they had notified me of a payment problem. But they didnt do they let my subscription lapse after being subscribed since 1993. Lousy customer service

User's recommendation: Don’t Exocet much.

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ID
#3425632 Review #3425632 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

The programming of Americas Test Kitchen on PBS is completely unpredictable.

Even if there is not enough new contact, PBS should just show repeats. Presently the airing of Americas Test Kitchen and Cook's Country is never consistent. This is extremely annoying.

User's recommendation: Establish a consistent airing of these programs.

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ID
#3383773 Review #3383773 is a subjective opinion of poster.
Location
Palm City, Florida

Can't cancel my membership

Well, the recipes are good, the tips and techniques that you can learn useful. The reason why I'm still disappointed with ATK is that once I had the membership, there was no way to get in contact with the customer service again to cancel it. I sent emails repeatedly and tried to phone several times a day on two weekdays, taking into account the different time zones. Are they just expecting that people will continue paying for a service they don't need anymore? It's really disappointing and borderline scamming people into continued membership. I had to go over my credit card company to discontinue the monthly payment, which is fine since I don't live in the US. I wonder if they have a way to enforce "debts" from US citizens?

User's recommendation: Stay away!

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