Raleigh, North Carolina
America's Kids Store in Raleigh, NC- Inappropriate Setting
Today (10/30/2012) I visited the America's Kids store located on New Bern Ave. in Raleigh, NC with my two children ages 8 and 3. Almost as soon as I entered the store and began shopping, I noticed that the store music that was playing loudly over the intercom was extremely vulgar and inappropriate for a children's store. I had never heard the song before, but after researching the lyrics I found out that the song was called "Panty Wetter" by Trey Songz. As fast as I could possibly move to the closest employee, I politely requested that the music be changed because I felt that it was not appropriate for my children to listen to while we shopped, and because it was not appropriate for a children's store- period! The employee was very polite and quickly called out to the store manager to please change the song. The song was never changed, and then I realized that it was actually an entire album being played, because the next song was called "Dive In" by Trey Songz...again, inappropriate. When I went to the front to check out, I requested to speak to the manager myself. As I explained to him my concerns, he told me that this was the sort of music that had always been played in the store (which it wasn't b/c I shop there frequently), and that it was being streamed from online. When I told him that kid-friendly music could be streamed from the internet also, he just looked at me as if I was not making any sense to him, and still did not attempt to change the music. In fact, he returned to walking around the store as if I had not said anything at all. What kind of a children's store plays songs about making panties wet when the majority of the consumers of the store are shopping with their kids? It was the rudest and most disrespectful experience I have ever had while shopping. Not only do I feel that I was disrespected by the manager, but he showed blatant disrespect to my kids as well. I have every intention of informing the community about this matter until someone addresses it. I have left messages for the corporate office, and have still not yet received a call back since this morning.
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