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1.9 Based on 62 reviews
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  • Customers like
    • Some of the staff 4
    • Location 3
    • Staff was nice 2
  • Customers don't like
    • Pushy and incompetent optomitrist 3
    • Unprofessional 2
    • Woman at front desk 2
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I got an exam for glasses as the Tinley Park, IL location. The eye Dr was very rude, sarcastic and in a hurry to get me out of his chair. Their commercials about getting a free exam or a buy one get one free dont qualify if you have ANY kind of extras on your glasses....meaning the anti reflective coating, astigmatism, etc....so basically if you have prescription glasses you don't qualify for any specials. Would never recommend this place to... Read more

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false advertising complete scam glasses are not at advertised prices sraff extremely rude

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I went to get my glasses at my local store paid one price for two pairs of glasses I have made serval trips back to fix one pair they replace my frame for another to fit my bifocal which does not fit either they keep forcing my bifocal to fit in one side but it doesn't work it has a gap that can in it from where they have been trying to make it work which it doesn't and yesterday my lens fell out while I was driving which was not good I really... Read more

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This is one of the worst companies to deal with...they push their own contact line products and charge you more then the original line.!!!! They pretend and lie about it also!!! DON'T WASTE YOUR TIME GOING THERE AS THE MANAGER DOES THE SAME!!!

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I had made 3 appointments on line earlier this week for my kids and I have to have eye exams on Sat Dec 3. I received my emails to confirm my appointments . So I get to the store to check in and I'm told there is no way I have appointments because the doctor is out of town and that I should have gotten a phone call to change the dates which I never received, and was told I could make an appointments on Monday, well I am a single mother of 2 who... Read more

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I have been a customer at this store for years. The cost of my contacts, and their three year vision plan is great, really helps me with my limited budget, and the customer service was! great. The new staff is rude, talking and laughing about customers, my appt was double booked. Had to wait an hour!.... twenty minutes after closing to pick up my new contacts, no apologies, nothing. The only other store near me is like a DMV, huge, loud,... Read more

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Went to americas best got glasess.six months later.lense popped out frame.cracked.went back to see what it would cost to replace.wanted to charge me.178.00 to fix..not a better deal.went to another eyeglass.place.got whole think fixed and replaced.for.less.than a hundred.dollars.see.better than ever.that .DONT FALL FOR THAT.69.00.STUFF.LIKE I DID.ITS A TRICK.DO YOUR RESEARCH.FIRST.LEARNED MY LESSON. Read more

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on september 26 i went to the store at 130 blk hr pk suite d4 in audubon nj on my lunch time had apt no problem saw doc than it was time to see sales person to pay for contacts there were 3 others also waiting for sales people they all have been seen by doctor already so was just waiting for sales person to order what ever they came in for but all sales people where in back room so on break some just back there so when sales lady terrie came... Read more

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the eye glass deal is quite limited .I got a check up at your Moorestown NJ store put it did not cover contacts. added charge of $79.00 just for the examination just to be order the contacts. almost all the glasses cost a lot more. if you need or want any thing but old type of glass the prices goes way up. it would cost less any were else if you want anything besides heavy eye glass with uncomfortable glasses frames do not go there , do not go... Read more

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America Best located in Forest Park Ill. My daughter had an appointment for 4:50pm, when we arrived to waiting area there was one person waiting, when he was finally called in it was 5:30pm. While we were waiting several more people csme in. After the prescreener finished with the first person, he called a lady who came in after us. When I told him we had 4:50 appointment, he was very non caring. He was unprofessional. We waited nearly a... Read more

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