American Wholesale Refrigeration Reviews

Show reviews that mention
cooler customers jimmy box refrigeration needs refund customer blue moon wichita kansas
Filter review
New Reviewer

Great company

Doing business with American wholesale refrigeration for 15 years They always do what they say
View full review
ID
#1749482 Review #1749482 is a subjective opinion of poster.
New Reviewer

I have been a customer for over 20 years and have never had a bad experiance with them. They have always come through for all my walk-in cooler needs, fantastic company.

I will not buy from any other company that is how strongly I recommend this company.
View full review
ID
#1646380 Review #1646380 is a subjective opinion of poster.
Pros
  • Skilled sales team
Reason of review
Good customer service

American Wholesale Refrigeration - Cooler Review from Columbia, Maryland

This customer is not honest and needs to take a class in maturity. His company is blue moon catering in Wichita Kansas and did buy a cooler from us. The first cooler was received and in used condition , he said the cooler looks very nice and gave him a additional 300.00 for extra labor he said he had to do.we trusted him.the second cooler he did cancel and did give him a full refund because of the time frame he needed , we were on schedule with him. I do have copy of checks for proof . Man can't tell the truth for this reason. When he did receive the new refrigeration his help did not look over the box and I do agree it was damaged by the freight company. Instead of denying freight he said his help aren't the smartest people , very sad to say about help. Because we did not deliver another one asap bill Rowe wanted a new one instead of making a freight claim . There are rules and this isn't bill rowes world and he rather slander. He will reap what he sows. Lying is a sin were there is consequences. Hope this doesn't happen to anyone or customers at blue moon caterers in Wichita Kansas , would eat food from a deceitful man, God bless , the management
View full review
ID
#750572 Review #750572 is a subjective opinion of poster.
Location
Columbia, Maryland
New Reviewer

This company is incompetent and not trustworthy...you've been warned

American Wholesale Refrigeration - This company is incompetent and not trustworthy...you've been warned
American Wholesale Refrigeration - This company is incompetent and not trustworthy...you've been warned
Nightmare transaction. Seemed like the perfect fit for my needs. They require 50% in cash up front...sent them my $8750 (half for 2 boxes). Weeks of delays, miscues, silence...then finally sent photos of proposed walk-ins. Scabbed together junk. After significant difficulties, I cancelled one box, and agreed to a box. They shipped it. Walls OK...but roof panels junk (see photos). This was just the beginning. The concept is they sell you new refrigeration units to go with the used boxes...a good idea. Mine came destroyed as it had been dropped prior to shipping (see photos), and they refused to replace or cooperate in any way. Their solution...go ahead and install it...then if it doesn't work...we'll figure out what to do next. Right...I'm up for that. I ended up buying a new condenser locally. Additionally, they owe me a partial refund on the original purchase as the total I ended up owing them was less than I had sent. Jimmy G has promised to get the check to me twice...and claimed once that he had mailed it. No check...almost $3000. So, they're in to me for almost $6000. They have *** with the wrong man...and will regret not dealing with me in an honorable fashion. I'll update this post as it unfolds. But...for fun, you have to call Jimmy G, and have an extended conversation with him. There's no way to describe it...what a ride! [couldn't get all my photos to upload...sorry...you have to see to believe]
View full review
ID
#734130 Review #734130 is a subjective opinion of poster.
Location
Wichita, Kansas
Reason of review
everything above except pricing and warranty
Loss
$5600
Preferred solution
Full refund

Very dishonest and short ship their products and will not correct their mistakes

The American wholesale Refrigeration company located in Cleveland OHIO are very unprofresional and lie to their customers. I bought a walk in cooler from them and they short shipped me the product to assemble and had to pay over $300 to and outside source to complete the assembly. They lie to you and deney that they agreed to ship you a completed product. The sales manager Jimmy G is a lier and a cheater to anyone who buys their product they will NOT STAND BEHIND THEIR PRODUCT AND IT DOES NOT WORK!!!! THEY SHOULD BE REPORTED TO THE GOVERNMENT AND LOOSE THEIR LICENSE....
View full review
5 comments
#955968

Sold us a faulty machinery wouldn't replace it and tried to up sell on on new working parts. Jimmy G is a lying piece of trash!

#659690

Constantly changing facts and stories. When I finally got the fridge, it was a piece of junk.

This is the most dishonest vendor I've dealt with.

Eric, the sales guy, either lied or stalled for weeks. Would never buy from again.

#394125

the best company we ever dealt with, very stand behind what they buy

#371891

can only say good things about American wholesale refrigeration ,good people ,great quality will buy again

#371885

we have purchased many used walk in cooler boxes and many refrigeration systems from American wholesale refrigeration , for the past 20 years ,can only say good things about the whole company they stand behind there product and keep there work, Jimmy G is also a good family Christian man we would highly recommend buying from them.

View more comments (4)
ID
#259350 Review #259350 is a subjective opinion of poster.
Location
Bluffton, South Carolina

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article