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The VA advises not to pay this or any other company to file for aid and attendance. You can file for free and there are veteran's organizations that will help you for free. American Veterans Aid made claims that turned out to be false. The most egregious are: 1. Even though most claims take 8 to 12 months to be processed and fulfilled, ours take only 3 to 4 months because we deal with them regularly and know them and the system. This is NOT what happened. Their claims filed are done by the VA in the same time frame as all others. Our claim was eventually approved but it still took 11 months! 2. After filing the claim we will stay on top of it and constantly check on it and keep you informed of the status. Again this is NOT what happened. Once they took our money and filed the claim we never heard back from them again unless I hounded them with emails, etc... wanting an update. Also when i tried to check on the claim myself i was told that I could not check on the claim because it was in the name of american Veteran's Aid (or rather it's founder). So they would not check on it and would not update me and I could not check on it myself. Very disappointing and aggravating.
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ID
#1804986 Review #1804986 is a subjective opinion of poster.
Location
Atoka, Tennessee
Preferred solution
Be Honest!

Almost 6 months and no check from VA

After completing all the paperwork and paying our fee, we were told it would take 2 to 4 months to start receiving benefits from the VA. Almost 6 months went by and still no benefits. Mom passed away 6 months after application was received by the VA. So we get NOTHING.
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ID
#1499564 Review #1499564 is a subjective opinion of poster.
New Reviewer

American Veteran's Aid Bogus Refund Policy

Update by user Apr 06, 2017

American Veterans Aid

1717 West Orangewood Suite G

Orange CA 92868

Phone: 888-438-****

My family engaged the services of American Veterans Aid (AVA) for help with our application for the Aid and Attendance benefit provided by the Department of Veteran Affairs. After deci...

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1 comment
#2112588

Thank you for the most valuable information. After reading all these negative reviews of the Americans Veterans Aid, someone should investigate them, follow where the monies are going to, (Caymans?), and make the accountable for what they are advertising.

ID
#1030327 Review #1030327 is a subjective opinion of poster.
Location
Orange, California
Cons
  • Refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1540
Preferred solution
Full refund

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