Promised TV part, but never delivered.

This is the 2nd time in less than a year that American TV Service has ordered us a part from Mitsubishi because our TV quit completely. The first time it took 4 weeks to be delivered. This time, it was promised in 4 weeks, then in 5, and now it is over 6 weeks. I called to complain and found out it may never have been ordered in the first place. Now they're promising (for the 2nd time) to put an expedite on it and it will take 7-10 days. I say, "No Deal, we want a new TV!" They say, "Can't Do!"
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ID
#119652 Review #119652 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

American TV & Appliance Of Madison Inc. Interest free credit

We purchased 2 theatre seats on a no interest credit. They started chargeing interest a few months down the road, and no it wasn't in our terms or condition, it was for 2 years no interest they wrote up the payments. serveral calls and broken promises later we received this a bill Then the bill they sent on Oct said “ If we receive your balance of $287.36 before 01/01/2008 you will avoid finance charges on credit plan 790-0****. My wife sent $143. which is about ½ the amount on first of Nov planning on sending the remainder first of Dec. but received another notice at end of Nov saying balance of $187.36 before 01/01/2008 you will avoid finance charges on credit plan 790-0****. Wouldn’t you think that would read $143.36 since $143. was already paid and we had until 01/01/2008 to pay the first amount????? I’m just going to pay off the whole amount in disgust
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ID
#107990 Review #107990 is a subjective opinion of poster.
Location
Louisville, Kentucky

About

Summary

American TV Service is an American retailer of furniture, electronics, and appliances that was founded in 1954. The corporate headquarters of the company are located in Madison, Wisconsin. The company is recognized as the national leading company in furniture, appliances, and electronics marketing. It has 11 retail stores in Wisconsin, Illinois, Iowa, and Michigan. Each store averages about 130,000 square feet in size. The company provides a wide selection of products such as TV and Video appliances, audio and navigation, computers and pers. electronics, gaming products, cameras and camera accessorize, dishwashers, laundry, cookware appliances and kitchen gadgets, furniture, and much more.

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