American Truck Group Complaints and Reviews
1st, Make sure you have no other options before signing with them, like check to see if you can get a loan other then through them and buy from another company. Check your credit rating, you might be surprised to find out you won't need to go through them to purchase a truck. And if you do put a deposit down and want to get it back because you found a better deal, get it back asap because ATG will do everything to change your mind, like tell...Read more
I didn't like
- Cost of repairs
- Customer services
#963209 by anonymous
Same as the other ex-employee I feel very proud to say that I NO longer work for this company. It was very embarrasing to see and listen how every day they steal and lie to customers. The GM refer to customers as ignorants. And he forces his sales reps to harrass customers on the phone even if they were in a hospital or funeral, for the only purpose to get the down payment money when 99.9% of the time he didn't even had the truck in the lot, or...Read more
I am embarrassed to say that I worked for this *** operation. That is truly the best definition I can give. I will start by letting you know that the whole rent to purchase is terrible! Now let's talk about just buying a truck outright.. They will have the mechanics clear all the codes so the dash will not be lit up at all with warnings. They will sell you a truck that needs major work but tell you it's fine. They could care less if you...Read more
T 660 Review
by anonymous #931901
Timothy Stephens at American Truck Group in Newnan, was an awesome individual and a great mechanic, he found and fixed the problem right the first time...
Short Review for September 23, 2016, Other
by anonymous #924539
WISH I WOULD HAVE CHECKED THEIR RATING WITH THE BBB FIRST. THEY HAVE A RED F!!!!!!!!!
Short Review for June 25, 2016
by anonymous #871642
The attorney general of Mississippi should shut these crooks down. They take advantage of people with interest rates of 60%, sell junk and stay away at all cost, they lock the door where the sales department stays probably for fear of disgruntled customers.
by anonymous #857227
They are full of ***, customer service sucks. Te company is breaching the're contract with many customer...costing customers 1000's of $. Someone need to call the news channel and report them asap...
No ihave not bussiness with them and after reading the reviews nor will iRead more
THEY STOLE $30,000 FROM US WE GOT 3 TRUCKS WITH PROBLEMS AND THEY REPOSSESSED THEM CAUSE WE GOT AN ATTORNEY AND THEY WON DUE TO JURISDICTION, THEY WERE WRONG IN ALL ASPECTS, THEY GIVE YOU TRUCKS WITH MAJOR PROBLEMS. EVERYONE WE TALKED TO SAY THAT THEY CONTROL THE LAW IN THERE AREA SEEMS LIKE ITS TRUE SO SAD, STAY AWAY!!!!!! YOU WORK SO HARD AND THE GOVERNMENT ALLOWING THESE CROOKS TO GET AWAY WITH THESE CRIMINAL ACTS, LOOK AT ALL THESE...Read more
If anyone should read this post, DO NOT DO BUSINESS with these people. They'll rip off anyone! I'm a veteran and they have no morals or ethics. They will not honor anything but their bank accounts. I had problems with this truck since day one. I went to GA to pick up a truck that I didn't even agree upon. Sat out there for 3 days because they didn't have anything ready. Spent money on repairs for this truck that they did not pay 50/50 on for any...Read more
Have received not one but two lemon trucks from this company and had insurance on the second truck and illegally tried to repo the truck that failed when proof was shown to the police and highway patrol.This company is the biggest ripoff I've ever dealt with and people within this company will tell you how they function if you get one of them one on one for real information. These people have no integrity or morals and will be as nice as...Read more
Where do I begin?? O yea, being hung up on by the manager of the company! Paula, my CSR is rude and has NO respect. This company blantly sells individuals truck that are only good enough to drive off the lot! I had problems with my 09 Volvo I acquired March 11,2016. We recently just sent the truck back after my drive line fell out the bottom of my truck. They sent a shade tree mechanic to fix my starter on the truck. The shade tree mechanic told...Read more
My customer purchased 3 trucks for export from them in cash and i acted as a translator and they lied promised to fedex the titles next day which never happened and customer missed the vessel cut off, the truck broke down in transit to the port , they took the money from him bsed on lies and took advantage of his lilltle knowledge in english. The salesperson seth Norman , the manager Samantha Cook ( she really knows how to cook a lie) and Amy...Read more
I worked for American Truck Group and you all are right about them! I have first hand seen the owner laugh about selling an inoperable truck to a customer. If you read your "contract" carefully you will understand that while the truck in under the "contract" you are only renting it! Nothing you pay during that time at the weekly rental rate comes off the price of the truck! Think twice about going to them!! Save yourself time and money and go...Read more