American Strategic Insurance Homeowners Policy Claim Reviews and Complaints
(4 of 4 reviews match)
We had hail damage to our roof.ASI had terrible customer service and denied replacing our roof. Literally every house on our street had their roof replaced except us. The adjuster (Paul) was terrible and never returned phone calls. When it was turned over to a...Read more
my home is for sale, potential buyer notices bathroom ceiling caving in.Sure enough I got a roof leak. Contractor says roof wood rotted, underlay, flashing, shingles and all that needs replaced, bathroom drywall replaced and painted. Cost is $2977 worth of damage. ASI...Read more
Talk about giving a homeowner the shaft, my cement slab in my home formed cracks under carpet, nothing on outside patio, garage or sidewalk by house and nothing under tiled floors.They sent out a structural engineer and a another fella who I don't remember his title,...Read more
American Strategic Insurance Homeowners Policy Claim Review
I had water damage and called my insurance. I was under the impression that they were sending out preventative care so that they would prevent further damage. (Which shouldn't cost anything!) They ripped my carpet up, put a hole in my wall and didn't fix it at all. Then they want to charge me $425 for putting a hole in my wall!! Never ever trust ASI home insurance!!
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