American Roofmasters
American Roofmasters Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
American Roofmasters has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
Positive Feedback
No positive aspects are reported; reviews note a high price level and limited diversity of services.
Negative Feedback / Risk Areas
- Customers report excessive deposit requirements, lack of a written contract, and incomplete work, reflecting common American Roofmasters customer complaints.
- Poor communication and inadequate documentation of inspections and repairs are recurring issues affecting customer service and billing trust.
Key Takeaways for Future Customers
- Check American Roofmasters reviews and verify licensing before hiring.
- Insist on a written contract, documented scope, photos, and limit deposit to recommended amounts; keep records and be prepared to file formal complaints if needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
American Roofmasters has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
Positive Feedback
No positive aspects are reported; reviews note a high price level and limited diversity of services.
Negative Feedback / Risk Areas
- Customers report excessive deposit requirements, lack of a written contract, and incomplete work, reflecting common American Roofmasters customer complaints.
- Poor communication and inadequate documentation of inspections and repairs are recurring issues affecting customer service and billing trust.
Key Takeaways for Future Customers
- Check American Roofmasters reviews and verify licensing before hiring.
- Insist on a written contract, documented scope, photos, and limit deposit to recommended amounts; keep records and be prepared to file formal complaints if needed.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Violation of CA Consumer Laws – Excessive Deposit & No Contract
- - No written contract or scope; deposit taken.
- - Paid $3,450 for repairs and $400 for inspection; no report/photos; leaks remain; scope changed.
American Roofmasters in Lomita, CA violated multiple California consumer protection laws, including Business & Professions Code §7159, by failing to provide a written contract or scope, collecting an excessive deposit, and not completing the agreed-upon work. I paid $3,450 for roof leak repairs and $400 for an inspection, but I was provided no report or photos, and my leaks remain unaddressed.
Instead, the contractor changed the scope without documentation, performed minimal unrelated work, and refused to communicate in writing. I attempted to resolve the issue multiple times, but after receiving only one inadequate response, I had no choice but to file formal complaints with CSLB and BBB. I am posting my experience here to warn others to research contractors carefully, verify their license, and insist on a written contract before making any payments. Do not pay more than 10% or $1000 for a deposit.
Be very wary of Yelp reviews (esp positive ones) which are posted by profiles with minimal content, photos, or contacts.
Some companies will actually post positive reviews from fake profiles to skew their overall rating. If you do have a negative experience make sure to share it with other consumers and make formal complaints!
- Changed job scope verbally - no written documentation
- Failed to complete agreed work - roof leaks still unresolved
- Avoided written communication -forced certified letters
Preferred solution: Full refund
User's recommendation: Do not do business with a roofing contractor that asks for excessive deposit and does not provide a written contract.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.