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I have had a annual service contract with ARS Charleston for many years. On 10/1/16 my credit card was charged for service at another address which was acknowledged by ARS, credit promised and issued on 10/26. BUT, error repeated on 11/1/16. On11/28 ARS promised to...
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Follow-up Letter Dear Mr. Menear: 11/7/2016 This is a follow up letter with some details about my water heater purchase from the Wendover Rd. store in Charlotte, NC and installation by...
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Anonymous

Anonymous Thank you for sharing your experience. My elderly parents had a similar experience with ARS/Rescue Rooter- the were overcharged by 300% over what is customary and usual in th...

Anonymous

Anonymous Thank you

Dear Mr. Menear: 11/4/2016 I am a long time Home Depot customer and use store #3608 at Wendover Road in Charlotte, NC. I live within 2 miles of the store and have gone to the store...
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2.0
I didn't like
  • How i was told getting the best
#948655
Reply to reviews

Short Review for November 11, 2016, Other

#953030
1.0
Want to complain go to wwwvconsumerftc.gov Complaint filled
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RIP OFF alert. As an uneducated AC HVAC guy, this company has been able to swindle almost ten thousand dollars for unnecessary equipment. Two years ago they replaced the majority of my AC unit, everything but the furnace. This summer, they told me a needed a new...
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Anonymous

Anonymous This company needs to be investigated! There seems to be a concerted effort by ARS to hide the real consumer experiences and reviews. Thank you to those for sharing their real...

Anonymous

Anonymous I have been a victim of the same kind.

The most unprofessional people I have ever used in my home. The lying starts with the first service call. When you call them out about it the representative gets pissed! Never on time for anything. Even the supervisor lies. I'm giving up on them and going with...
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hankalanreuser

hankalanreuser I agree, Similar thing happen to me, these people shouldn't be in business anymore

I was threatened to not discuss anything regarding my opinion of their work. After 7 years of misery dealing with them, 15,000 spent and over 50 service calls the humidity in my house remained above 60% constantly even with the units running at 69 degrees additional...
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The Norcross HVAC has the worst leadership team I have ever seen at any company. This is why the technicians suffer the way that they do. When the technicians suffer it all results in customer dissatisfaction, but rest assure that is not a concern for ARS. The GM Jason...
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Anonymous

Anonymous sound like some *** to me.

I scheduled a maintenance appointment 2 weeks in advance. A few days before the appointment ARS called to inform me that they were extremely busy and could I delay my service by one week. I was given a 4-hour window for the new appointment. Late in the window ARS...
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Anonymous

Anonymous They came out and looked at my Ac unit. Automatically said it was 9000. It couldn't be fixed. I called a distant friend. He says possibly it was a really small leak. I could g...

My wife had been relocated to the Jacksonville fl. area and i had applied for a installer position. So i go through the interview process and i am hired. So i go take the required drug test and cannot start until they get the results. Two weeks go by and no results. I...
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Contact American Residential Services

Headquarters Address:
American Residential Services LLC
965 Ridge Lake Blvd Suite 201
Memphis , TN 38120-9401
Phone:
(888) 762-7752
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Companies similar to American Residential Services

I needed a new hotwater heater. The one I had was in a crawl space. ARS said that code would not allow them to replace it and the only solution was a tankless system costing $5200. I got two more quotes, both of which informed me that the code only applied to new...
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Anonymous

Joe And the installer never pull a permit. That is illigal.