David M Aog

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#4432924 
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No refund after 6 months

1.0
American Queen Steamboat Company - No refund after 6 months
They cancelled cruise in Sept 2022, said refund would be sent out before end of year. Every time I call I am assured get in 2 weeks. Then said Credit card company refused their deposit. I called credit card company and they said they would never refuse deposed and there had been no attempt] from company to deposit. Credit card company said if I still have not received refund by March 18th the fraud division would open investigation. I called American Queen again today and told "in 2 weeks".
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Loss:
$2596
Cons:
  • No refund after 6 months

Preferred solution: Full refund

User's recommendation: Don't book with this Company!

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Myles G Pso

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#4336897 
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Food I need to talk to about the application but I put in

I have put in the application waiting on the response to know when I leave back out Contact me at 251-***-***** let me know what's going on my application please
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Anonymous
map-marker Coppell, Texas
#4260296 
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Need my refund

1.0
Company canceled trip. I STILL do not have my money back !! Each time I call or write, Im given no answer, no reply or it should be soon. I pd in August. Its now December.
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User's recommendation: Do not travel with them!!

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Margaret H Xif

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#4233131 
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Need my refund

This company cancelled our trip. It has been months now AND STILL NO REFUND. I have called and written MANY times. No answer.
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Cons:
  • I am awaiting my full refund of almost 3000 dollars

Preferred solution: Full refund

User's recommendation: Don’t travel with this company

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Brianni Fpt