Anonymous

Damaged property

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Awful experience. Broke my light fixtures and burned my grass and all of my landscaping with their harsh chemicals. The owner Carlos refused to address the problem and simply said it will all grow back just water it. He stopped picking up my calls and refuses to address the issue. Would not recommend this company to anyone.
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Loss:
$500

Preferred solution: Full refund

User's recommendation: Do not use this company

Anonymous

DO NOT USE THIS COMPANY

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This company damaged my home. Carlos the owner is not professional. Very poor company. Carlos refused to pay for the damages to my house. His answer to me was “lol”. Who’s laughing now? Carlos.
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Reason of review:
Poor customer service
Anonymous
map-marker Boca Raton, Florida

A Day Wasted When Firm Did Not Perform Contract

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After seeing their ad in local flyer, I called 954-562-**** and spoke to Carlos Bernal, who said he was the owner. We agreed upon price for pressure cleaning of roof, driveway and pool patio. He said they could be there at 9 am the next day. I spent over an hour in the morning hot sun the next day moving my furniture off the patio as agreed before their arrival. A few minutes after the agreed upon time, a van bearing their company logo showed up and several men got out. I approached the group and asked which one was Carlos. Apparently, only 1 person spoke broken English and responded that Carlos wasn't there. He also asked me what I wanted done at the house. I went back into my house and called Carlos. I told him that I was under the impression that he would be there and was surprised that he hadn't instructed his crew what needed to be done. He told me he had 50 trucks in the field and couldn't come to each house. I also expressed my concern about the crew not breaking any roof tiles. When I went outside again, his crew was putting their equipment back into the van. When I asked the same one what was going on, he said Carlos told them to pack up and leave. I called Carlos again and he told me that his ad stated "satisfaction guaranteed" and since he knew he couldn't satisfy me he didn't want to do the job !!
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Cons:
  • Unprofessionalism
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous
map-marker Boca Raton, Florida

Stood Up by a pressure washing company

American Pressure clean advertised a price for pressure washing services in my area.The flyer was delivered in my mailbox and a appointment was made for services.The company did not show up at all but lead me to believe they were comming.This appointment was for 10 A.M. and all through out the day kept telling me they were running late but would be there.By 6 P.M. I was tired of waiting. I spoke to the owner and he assured me they were comming. My thought is why put advertising in my mailbox when you dont know anything about customer service.Im mostly pissed off of his disreguard for my time wasted. If you are going to advertise a servive and book a customer honor your word.
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Loss:
$160
Pros:
  • Quoted price
Cons:
  • Undelivered services
Reason of review:
Wasting my time

Preferred solution: Do not put advertise services in my mailbox or delivered to my home.

1 comment
Guest

Did the same to me :(

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