New Reviewer

This Company is a Fraud be Aware!!

Update by user Apr 26, 2020

Nothing other than no return calls.

Original review posted by user Apr 25, 2020
This company is a complete fraud. They will hound you to sign the note with Benji financing which is also part of the scam. The second they show up to your house a woman from American Power is essentially stalking you to sign the finish job contract, so they can get paid by Benji. I believe Benji financing is part of the scam and I'm going to contact the AG department to investigate. American Power Solution is a fly-by-night company and should remove the name American from the company name. Co.should be called Power Fraud Solutions. And for Benji shame on you for partnering with these crooks.

User's recommendation: Do not let yourself be scammed by American Power Solutions.

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ID
#1889695 Review #1889695 is a subjective opinion of poster.
Pros
  • Maybe on honest worker if he is still there
Cons
  • Seem to relocate when they smell trouble
  • Everything about this company is very suspicious a complete scam
  • Left several vms and messages and not call back
Loss
$11500
Preferred solution
Full refund
New Reviewer

Totally unreliable; most likely a scam

They sent a so-called salesmen over last Tuesday the 17th. Stupidly we contracted for insulation to be blown in and an attic fan to be installed and we gave him a personal check for $3320 which they cashed the next day. They DID however, have an installer put in the attic fan. They never showed for the appt. two days hence and we had to call them. They gave us a story that the truck "ran out of insulation" and rescheduled for the next day. No show, no call. The "salesman" doesnt answer his own cell phone. The "operations manager", Johnathan, apologized and rescheduled for today ( Sarurday, 9/21 ) between 10:00 am and 12:00. It's now 11:00 and no sign of the installer. We should never have paid them until they finished the job.
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ID
#1660104 Review #1660104 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$3320
Preferred solution
Deliver product or service ordered
New Reviewer

Bad customer service, very unprofessional

They damaged our solar water heater on install by over tightening the nipples and over soldered the pipes which causes the unit to rattle. The the pump is no longer working and the solar water heater that we are paying for is only working off electric since the pump is not working. Because they cracked the liner the nipples are almost rusted through and they keep telling us that the repair guys will call but they haven't over the past 4 months. Angry
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ID
#1533048 Review #1533048 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$8000
Preferred solution
Deliver product or service ordered
New Reviewer

Lack of completion of project and response to cutomer concerns

From: Ann Thayer 7335 Poinciana Ct, Miami Lakes, FL 33014 December 18, 12018 305 822 **** thayera@***.net To: Robert Fyffe: Principal, AMS 30 Skyline Drive, Lake Mary, FL 33746 On September 18, your company – American Power Solutions installed a hybrid water heater in my home. From the time of its arrival, it has not been functioning appropriately. The main concern is that it continually leaks when hot water runs through the system. I have repeatedly contacted personnel in your Skyline Drive office. On these occasions I have spoken to Cara, who apologizes and informs me that I will be contacted about repairing the water heater. To date no one has called to address my concerns. Again, today, I reached out to Cara, and again, no one from your company contacted me, in spite of assurances to the contrary. Initially, I thought the leak was due to my washing machine which is in proximity to the water heater. I hired a washing machine repair company and the representative showed me that the problem was not with the washing machine but your company’s water heater. I also bought and paid for a Photovoltaic system which still has not been hooked up. Please inform me about your plans to correct this issue. Ann Thayer
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ID
#1427551 Review #1427551 is a subjective opinion of poster.
Location
Miami, Florida

Total scam

We were smart enough to say “no” to all the sales pitch. As we kept saying No, they kept lowering the price. Does that tell you anything? BEWARE!!!!
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ID
#1418065 Review #1418065 is a subjective opinion of poster.
Location
Ocoee, Florida
New Reviewer

Pissed off customer