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A representative from this company called the office I work at. Without even saying hello or introducing himself he blurts "I need to speak to the owner right now." This is a large company and the owner is certainly not in my office. He then demanded that I give him...
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1.0
I didn't like
  • Pushy
  • Disrespectful
  • Hostile
#1049376
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Switched from Peco as my supplier to American power and gas for a very low "variable" rate with the promise of a 25% rebate check on my energy costs. Well they increased my rates 50% more then peco, i didn't cancel because didn't want to lose the rebate check, then...
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1.3
#1038987
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Somehow our non profit electric account was switched over to American power and gas with no approval by the officers or administration. Called customer service and basically tough. Filed puc of Ohio complaint and finally today got a reply of 50% return of the...
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Short Review for December 31, 2016, Other

American Power and Gas
#983080
1.0
Son unos ladrones bandoleros y malandros
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A slimy sales rep from the company called me three times in a row. All the calls were within the span of one minute. I kept telling him I wasn't interested and hung up. And immediately he would call back. This was harassment and completely illegal. The reason I hung up...
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Just like the other reviewer - bait & switch. After an exhausting phone call and lengthy notes and analysis in August 2016, I switched my small business to them for Gas & Electric. I was told as part of the "deal" that I would be getting rebate checks in 1 year. I was...
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1.0
I liked
  • Service if they gave me what they told me they would
I didn't like
  • Bait switch game
  • High rates
  • Customer service that does not return calls
#1021738
Reply to reviews
This company is a bunch of scammers! They call you with lofty promises of lowering your monthly bills, they talk a good game about how much money you will save and they even entice you with the incentive of getting a 25% rebate at the end of the year. Sounds great,...
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Anonymous
Mike Pikula

I've recently began helping my elderly Mom with her bills and it seems that they constantly contact her, confuse her and the add nearly $80.00 to her bill. Her normal bill onl...

1.0
I didn't like
  • Bait and switch scam
#1019398
Reply to reviews
I don't know what is going on. We closed the account and I received a bill from aep for $44.00 then weeks later i receive another bill from American for $70. I thought the $44 was the final bill. American says it is for supply chgs. The account is closed, why do I have...
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I just received my bill from American Power &Gas for december 2016. We switched them in september 2016 as they promised my wife a 5.9cents savings per kilowatt compared to our current bill if she agreed to thier green energy program. Unfortunately, she trusted them...
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Anonymous
Lori

I will join a suit. I am filing complaint with BBB and PUC.

Anonymous
Goldstar Energy Group in NJ

Did your contract lapse?

Do not fall for their BS! They tell you that you are going to save money but by the second month your rate will double! By agreeing to work with them, you are allowing them to charge you what ever they want. And it will be HIGH (18 cents/kWh for me). Do not fall for...
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I was called by American Power and Gas in April of 2016. They pitched a rate that was about 1/2 cent per kwh lower than my current supplier and also that it would remain lower than my current supplier. When I reviewed my May bill I noticed the rate they pitched. In...
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h.kitchener
h.kitchener

These alternative power providers scam you by offering a lower rate than that of the main utility companies in your state and usually keep it at the quoted rate for a certain ...

Anonymous
Anonymous

It's not great, but it's not a scam unless they told you that this would always be your rate. It's common practice unfortunately. Anytime you switch companies you should alw...