No Service Provided, Refuses to Refund Deposit

I paid the deposit, on moving day no one showed up. American Moving tried to make me wait a week until they could get someone else to do the job, but that wasn't an option since we had non-refundable airline tickets. They verbally promised to refund the deposit, but the charge was never reversed. I had to hurriedly make other arrangements for the move to take place within a day and a half which was very stressful. I refuted the charge with the credit card company, but they are very pro-merchant. I had to prove that no one showed up- how can anyone do that? American Moving Group didn't have to present any proof, just their word that they were willing to do the move and that i refused the service- an absolute lie.
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ID
#567968 Review #567968 is a subjective opinion of poster.
Location
Harlingen, Texas
Reason of review
Poor customer service
Loss
$710
Preferred solution
Full refund

Review about Unprofessional Service

Took 700 dollar deposit...never Showed Up For Move And Refuses To Refund money....Was Very Rude And unproffesional
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ID
#512858 Review #512858 is a subjective opinion of poster.
Location
Port Charlotte, Florida

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