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American Media

American Media

www.americanmediainc.com
What is your customer experience with American Media?

American Media Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

American Media has a 1.0 star rating from 2 reviews, with consumers mostly dissatisfied; complaints focus on customer service, website issues, high price level, and delayed or missing deliveries.

Positive Feedback

There are no notable positive reports; recent recommendations mention "Keep track" and request a phone contact for puzzle glitches.

Negative Feedback / Risk Areas

  • Multiple American Media customer complaints cite missing magazine deliveries and long renewal processing times affecting subscriptions.
  • Customers report billing and refund issues, including paid renewals with no delivery and unreturned deposits.
  • Poor customer service responsiveness and website problems prevent address or issue resolution.

Key Takeaways for Future Customers

  • Check American Media reviews and confirm subscription delivery policies before ordering.
  • Expect potential delays; document payments and follow up persistently for billing, refunds, or subscription updates.
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Anonymous
map-marker White Plains, New York

Employee profit sharing plan

I need to know where my employee profit sharing is located. American Media says Wells Fargo. But they have no record of it.

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Marguerite D Odb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Renewal

AI Highlights
  • - Renewal overdue by over a month; no issue delivered though payment was cashed; please resolve delivery for Marguerite Dorn.

I renew my Star Magazine over a month ago and I have not received a single issue since and it shows that the payment for the renewal has been sent and cashed but yet I have not received the Star Magazine account 33426****

Please resolve renewal of my Magazine delivery. Name is Marguerite Dorn phone number 954-249-**** address 15246, 69 Court North, Loxahatchee Florida. 33470 thank you.

Preferred solution: Deliver product or service ordered

User's recommendation: Keep track

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Anonymous
map-marker Margate, Florida

Renewal

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Paid for renewal and have not gotten magazines in over a month yet, the check was cashed and honored, still waiting on the renewal

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Anonymous
map-marker Milton, Wisconsin

We have been without internet for 4 days we depend on the internet for everything as far as entertainment in our home this is the 2nd time this has happened in a year! I pay my bill before it’s due I

I think you need more techs to cover problems so folks dont have to go thru this and also Id there are this many issues I wonder if I should be looking for a new source for my internet needs

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Anonymous
map-marker Weirton, West Virginia

Puzzle 32 in the 8/8/2022 issue of the National Enquirer is completely incorrect.

AI Highlights
  • - The ColorCross crossword in the August 8 issue is wrong.
  • - It lists 13 pink squares, but there are only ten name spaces and only one vowel.

the colorcross crossword puzzle in the August 8 issue of the National Enquirer is completely wrong. What is the name of the celebrity for this puzzle?

The puzzle lists 13 pink squares, but there are only ten spaces for the name. Of the 13 pink squares, there is only one vowel.

Consonant and vowel squares are marked incorrectly. No, you did not resolve my problem.

User's recommendation: Provide a phone number to contact the Enquirer staff when there is a glitch in the puzzle.

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wayne d Toi

Ordered two subscriptions of Girls World - None received.

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My granddaughters never received the magazine subscriptions. Both were paid in full. One grand daughter only received a renewal bill.

Preferred solution: Deliver product or service ordered

User's recommendation: DO NOT ORDER FROM FROM AMERICAN MEDIA!

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Tabbetha Kck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Magazine subscription

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AI Highlights
  • - I can't reach anyone to update the shipping address.
  • - Canceling would delay SURFER by three months; the subscription ceased.

I cannot reach anyone to update the shipping address for my magazine subscription that will ship in a day or so. The surfer magazine will take another three months if I cancel and reorder. Then Im informed that the subscription for SURFER ceased.

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Anonymous
map-marker Houston, Texas

Magazine subscription

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I need to update the shipping address and can not reach anyone to get that done before the Magazine ships.

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Lavona Num

American Media, Inc scammed me

AI Highlights
  • - Signed up Dec 2012; quit Sept 2013; deposit not returned.
  • - Deposit unpaid; scam artists do not honor contracts.
  • - As of Nov 11, 2013, no payment.

I signed up to write for this company December 2012. They require a deposit to be returned upon quitting.

I quit in September 2013. They have not yet returned my deposit, nor paid me for an assignment submitted last spring. I have submitted all forms necessary, returned press credentials timely, contacted liaison people by phone and email, been promised payment in 14 to 21 days many times. I have not received any payment at all and it's now November 11th, 2013.

Do not get involved with this company. They are scam artists and do not honor the contracts they sign.

Loss:
$400
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1 comment
Lavona Num

American Media Inc. continued to promise payment, had several excuses.Now on January 17, 2014, I have not gotten my deposit back, nor been paid for my work.

Oceanauts C

Muscle & Fitness Magazine delayed delivery?

AI Highlights
  • - Delivery arrives 2-3 weeks after newsstands; this month was 3 weeks late.
  • - Rep blames Postal Service and cannot guarantee timely delivery.

I subscribe to Muscle & Fitness magazine; its to be delivered monthly and I expect prompt delivery (i.e., delivery the same week it becomes available on local news stands). However, for at least the last year, my copy is typically delivered two weeks after its available on local news stands.

This month, it was three weeks late. I called the Western Sales office to complain, to investigate why its consistently delivered late, and offered reasonable solutions (mail subscriber issues out earlier than shipping out issues to news stands so that subscribers receive their issues promptly). The spokespersons (I spoke with two, including one "supervisor") blamed the problem on the Postal Service and said they couldn't do anything to see that subscribers received their magazines promptly relative to their availablity at news stands. I don't accept that.

I'd like to know if others are having the same problem. If so, I propose a boycott of Muscle & Fitness Magazine until taking substative measures to promptly deliver subscriber's magazine issues to subscribers the same week they become available to non-subscribers on news stands.

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